loading
Papers Papers/2022 Papers Papers/2022

Research.Publish.Connect.

Paper

Authors: Giovanni Correa 1 ; Jéssyka Vilela 1 and Mariana Peixoto 2

Affiliations: 1 Centro de Informática, Universidade Federal de Pernambuco (UFPE), Brazil ; 2 Universidade de Pernambuco (UPE), Garanhuns, Brazil

Keyword(s): BPM Governance, Public Institution, Case Study, Governance Elements, Facilitators, Barriers.

Abstract: Context: BPM initiatives improve processes and adaptability, with governance as a key factor. Problem: BPM governance in hierarchical public organizations faces structural challenges. Objective: This study examines BPM governance in a Brazilian public institution. Method: A case study evaluated objectives, roles, decision-making, facilitators, and barriers. Results: We identified 8 facilitators and 8 barriers. Core areas showed more process maturity, while key challenges included lacking prioritization methodology and inconsistent performance indicators. Conclusions: This research expands BPM knowledge by analyzing governance in hierarchical institutions.

CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 216.73.216.197

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Correa, G., Vilela, J. and Peixoto, M. (2025). Diagnosing BPM Governance: A Case Study of Facilitators, Barriers, and Governance Elements in a Hierarchical Public Instituition. In Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-749-8; ISSN 2184-4992, SciTePress, pages 851-858. DOI: 10.5220/0013347900003929

@conference{iceis25,
author={Giovanni Correa and Jéssyka Vilela and Mariana Peixoto},
title={Diagnosing BPM Governance: A Case Study of Facilitators, Barriers, and Governance Elements in a Hierarchical Public Instituition},
booktitle={Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2025},
pages={851-858},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013347900003929},
isbn={978-989-758-749-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 27th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Diagnosing BPM Governance: A Case Study of Facilitators, Barriers, and Governance Elements in a Hierarchical Public Instituition
SN - 978-989-758-749-8
IS - 2184-4992
AU - Correa, G.
AU - Vilela, J.
AU - Peixoto, M.
PY - 2025
SP - 851
EP - 858
DO - 10.5220/0013347900003929
PB - SciTePress

- Science and Technology Publications, Lda.
RESOURCES

Proceedings

Papers

Authors

Ontology

CONTACTS

Science and Technology Publications, Lda
Avenida de S. Francisco Xavier, Lote 7 Cv. C,
2900-616 Setúbal, Portugal.

Phone: +351 265 520 185 (National fixed network call)
Fax: +351 265 520 186
Email: info@scitepress.org

EXTERNAL LINKS

PRIMORIS

INSTICC

SCITEVENTS

CROSSREF

PROCEEDINGS SUBMITTED FOR INDEXATION BY:

dblp

Ei Compendex

SCOPUS

Semantic Scholar

Google Scholar

Microsoft Academic