Authors:
John Rohrbaugh
1
and
Shahidul Hassan
2
Affiliations:
1
University At Albany, State University of New York, United States
;
2
University at Albany, SUNY, United States
Keyword(s):
Knowledge Management, Values, Judgment Analysis, Resource Allocation, Analytical Mediation.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
KM Strategies and Implementations
;
Knowledge Management and Information Sharing
;
Knowledge Management Projects
;
Knowledge-Based Systems
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
Value knowledge management (VKM) comprises the process structuring required to make individual and/or group values explicit in a manner so that such initially tacit knowledge appropriately informs decision making. This paper presents a case in which VKM is used for structuring an organizational preparation process for a new and substantial initiative. Fundamental group conflicts exist with respect to this initiative and, more immediately, with respect to the extent of preparation envisioned. The relative importance of two key values is at issue: increasing human capital and reducing project costs. The case illustrates a three-stage approach to VKM and demonstrates how the articulation of group judgment policies, the development of a shared resource allocation model, and the application of analytical mediation can make a substantial contribution to organizational problem solving or opportunity seeking.