Authors:
Ciprian Paduraru
;
Adelina-Nicoleta Staicu
and
Alin Stefanescu
Affiliation:
Department of Computer Science, University of Bucharest, Romania
Keyword(s):
RPA, Automation, Software Robot, Gaming Industry, Artificial Intelligence.
Abstract:
Robotic Process Automation has recently been used in many fields to automate business-oriented processes. Industries such as finance, transportation, and retail report significant return on investment (ROI) after replacing redundant, repetitive, and error-prone work performed by human workers with RPA software agents. In our research, we found that there is a great opportunity to use RPA to automate processes in the game development and support industry. In this paper, we identify some of these opportunities and propose automation domains, examples, and high-level blueprints that may be implemented and extended by both academia and the game development industry. The requirements, missing gaps, development ideas, and prototyping work were done in collaboration with local game development partners. Our empirical evaluation shows that the identified automation capabilities can play an important role in automating various processes needed by the game development industry in the future.