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Authors: Ricardo Dionísio 1 and José Tribolet 2

Affiliations: 1 Instituto Superior Técnico and University of Lisbon, Portugal ; 2 Instituto Superior Técnico, University of Lisbon and INESC INOV, Portugal

Keyword(s): Enterprise Transformation, η Framework, Stakeholder Engagement, Change Management, Benefit-Driven Change, Enterprise Transformation Lifecycle.

Related Ontology Subjects/Areas/Topics: e-Business ; Enterprise Engineering ; Enterprise Information Systems

Abstract: In this paper we present the η Framework which aims at enabling a holistic vision of Enterprise Transformation (ET) related to the adoption of Technological Artefacts. This framework is based on a Benefit-Driven approach to ET led by Stakeholders. Therefore, we focus on three interrelated components: (1) Stakeholders and corresponding classification according to their level of influence and attitude towards an artefact; (2) ET which encompasses five dimensions, namely Governance Changes, Business Model Changes, Business Process Changes, Structure Changes, and Resource Changes; and (3) Benefits classified according to their different degree of explicitness and hence importance to each stakeholder. In order to assess ET in a feasible way, we advocate mapping every single change with its corresponding benefit. Subsequently, these pairs of changes and benefits are assigned to a group of “Change Owners”, who are responsible for ensuring that ET is measured and successfully achieved. Final ly, we summarize the four phases of ET Lifecycle (Envision, Engage, Transform, and Optimise phase) as well as the corresponding steps required to properly apply the η Framework. (More)


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Paper citation in several formats:
Dionísio, R. and Tribolet, J. (2014). ETA Framework - Enterprise Transformation Assessment. In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-029-1; ISSN 2184-4992, SciTePress, pages 190-200. DOI: 10.5220/0004883101900200

author={Ricardo Dionísio. and José Tribolet.},
title={ETA Framework - Enterprise Transformation Assessment},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS},


JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - ETA Framework - Enterprise Transformation Assessment
SN - 978-989-758-029-1
IS - 2184-4992
AU - Dionísio, R.
AU - Tribolet, J.
PY - 2014
SP - 190
EP - 200
DO - 10.5220/0004883101900200
PB - SciTePress