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Authors: Malak Al-hassan ; Helen Lu and Jie Lu

Affiliation: University of Technology, Sydney, Australia

ISBN: 978-989-674-025-2

ISSN: 2184-3252

Keyword(s): e-Government, Personalization, Online tourism services, Ontology, Recommendation systems, Framework.

Related Ontology Subjects/Areas/Topics: Applications ; Artificial Intelligence ; e-Business ; Enterprise Information Systems ; Government ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Society, e-Business and e-Government ; Symbolic Systems ; Web Information Systems and Technologies

Abstract: E-government (e-Gov) has become one of the most important parts of government strategies. Significant efforts have been devoted to e-Gov tourism services in many countries because tourism is one of the major profitable industries. However, the current e-Gov tourism services are limited to simple online presentation of tourism information. Intelligent e-Gov tourism services, such as the personalized e-Gov (Pe-Gov) tourism services, are highly desirable for helping users decide ”where to go, and what to do/see” amongst massive number of destinations and enormous attractiveness and activities. This paper proposes a framework of Pe-Gov tourism services using recommender system techniques and semantic ontology. This framework has the potential to enable tourism information seekers to locate the most interesting destinations with the most suitable activities with the least search efforts. Its workflow and some outstanding features are depicted with an example.

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Paper citation in several formats:
Al-hassan, M.; Lu, H. and Lu, J. (2010). A FRAMEWORK FOR DELIVERING PERSONALIZED E-GOVERNMENT TOURISM SERVICES.In Proceedings of the 6th International Conference on Web Information Systems and Technology - Volume 2: WEBIST, ISBN 978-989-674-025-2, pages 263-270. DOI: 10.5220/0002803802630270

@conference{webist10,
author={Malak Al{-}hassan and Helen Lu and Jie Lu},
title={A FRAMEWORK FOR DELIVERING PERSONALIZED E-GOVERNMENT TOURISM SERVICES},
booktitle={Proceedings of the 6th International Conference on Web Information Systems and Technology - Volume 2: WEBIST,},
year={2010},
pages={263-270},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002803802630270},
isbn={978-989-674-025-2},
}

TY - CONF

JO - Proceedings of the 6th International Conference on Web Information Systems and Technology - Volume 2: WEBIST,
TI - A FRAMEWORK FOR DELIVERING PERSONALIZED E-GOVERNMENT TOURISM SERVICES
SN - 978-989-674-025-2
AU - Al-hassan, M.
AU - Lu, H.
AU - Lu, J.
PY - 2010
SP - 263
EP - 270
DO - 10.5220/0002803802630270

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