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Authors: Mathias Wolfgang Jesse 1 ; Claudia Steinberger 2 and Peter Schartner 2

Affiliations: 1 Digital Age Research Center, University of Klagenfurt, Universitätsstraße 65-67, Klagenfurt, Austria ; 2 Department of Applied Informatics, University of Klagenfurt, Universitätsstraße 65-67, Klagenfurt, Austria

Keyword(s): Health Technologies, Innovative Interfaces, Conversational User Interface, Voice Assistant, Ehealth, AAL.

Abstract: Conversational user interfaces (CUI) cause a paradigm shift in the interaction between user and machine. The machine is operated via structured dialogues or partly or entirely via human language. Voice assistants that understand and process spoken natural language are increasingly being used. The currently available conversational technologies (CTs) for voice assistants range from well-known commercial technologies to quite well-known open source platforms. The suitability of a CT for a particular application domain depends heavily on its specific requirements. In this paper, we focus on the selection of CTs for the development of CUIs for the elderly to assist them in their health management. We (1) propose criteria for CT selection in the domain of personal health management for the elderly, (2) analyze commercial and open source representatives according to these criteria and (3) we evaluate the most suitable candidates for CUI development.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Jesse, M.; Steinberger, C. and Schartner, P. (2021). In Search of a Conversational User Interface for Personal Health Assistance. In Proceedings of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies (BIOSTEC 2021) - HEALTHINF; ISBN 978-989-758-490-9; ISSN 2184-4305, SciTePress, pages 724-732. DOI: 10.5220/0010384907240732

@conference{healthinf21,
author={Mathias Wolfgang Jesse. and Claudia Steinberger. and Peter Schartner.},
title={In Search of a Conversational User Interface for Personal Health Assistance},
booktitle={Proceedings of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies (BIOSTEC 2021) - HEALTHINF},
year={2021},
pages={724-732},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010384907240732},
isbn={978-989-758-490-9},
issn={2184-4305},
}

TY - CONF

JO - Proceedings of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies (BIOSTEC 2021) - HEALTHINF
TI - In Search of a Conversational User Interface for Personal Health Assistance
SN - 978-989-758-490-9
IS - 2184-4305
AU - Jesse, M.
AU - Steinberger, C.
AU - Schartner, P.
PY - 2021
SP - 724
EP - 732
DO - 10.5220/0010384907240732
PB - SciTePress

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