Authors:
Benoit Marsan
;
Luc Cassivi
and
Elie Elia
Affiliation:
Université du Québec à Montréal (UQÀM) and School of Management (ESG), Canada
Keyword(s):
Knowledge Management, Web 2.0, Enterprise 2.0, UTAUT Model, Social Software Platforms.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Communication, Collaboration and Information Sharing
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
This study aims at identifying the factors that predict the intention of employees of a large Canadian real estate firm to use an Enterprise 2.0 knowledge management oriented enterprise portal platform. Based on the UTAUT model, the data collected from 122 respondents using a Web questionnaire was analyzed to test five hypotheses that relate to the intention to use the Enterprise 2.0 platform. Results indicate that performance expectancy, effort expectancy and social influence have a significant influence on the behavioral intention to use. Contrary to recent UTAUT studies, facilitating conditions, self-efficacy, anxiety and attitude toward using technology all have a significant influence on the behavioral intention to use.