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Authors: Benoit Marsan ; Luc Cassivi and Elie Elia

Affiliation: Université du Québec à Montréal (UQÀM) and School of Management (ESG), Canada

ISBN: 978-989-8565-31-0

Keyword(s): Knowledge Management, Web 2.0, Enterprise 2.0, UTAUT Model, Social Software Platforms.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Communication, Collaboration and Information Sharing ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Symbolic Systems ; Tools and Technology for Knowledge Management

Abstract: This study aims at identifying the factors that predict the intention of employees of a large Canadian real estate firm to use an Enterprise 2.0 knowledge management oriented enterprise portal platform. Based on the UTAUT model, the data collected from 122 respondents using a Web questionnaire was analyzed to test five hypotheses that relate to the intention to use the Enterprise 2.0 platform. Results indicate that performance expectancy, effort expectancy and social influence have a significant influence on the behavioral intention to use. Contrary to recent UTAUT studies, facilitating conditions, self-efficacy, anxiety and attitude toward using technology all have a significant influence on the behavioral intention to use.

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Paper citation in several formats:
Marsan, B.; Cassivi, L. and Elia, E. (2012). Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company.In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012) ISBN 978-989-8565-31-0, pages 281-284. DOI: 10.5220/0004142502810284

@conference{kmis12,
author={Benoit Marsan. and Luc Cassivi. and Elie Elia.},
title={Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)},
year={2012},
pages={281-284},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004142502810284},
isbn={978-989-8565-31-0},
}

TY - CONF

JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2012)
TI - Factors Influencing the Behavioral Intention of using Enterprise 2.0 Tools as a Knowledge Management Platform - An Analysis of the UTAUT Model in an Large Real Estate Company
SN - 978-989-8565-31-0
AU - Marsan, B.
AU - Cassivi, L.
AU - Elia, E.
PY - 2012
SP - 281
EP - 284
DO - 10.5220/0004142502810284

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