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Authors: Mukhammad Andri Setiawan and Shazia Sadiq

Affiliation: The University of Queensland, Australia

ISBN: 978-989-8425-06-5

ISSN: 2184-4992

Keyword(s): Experience Driven, Business Process Analysis, Work Practice, Socialization.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Biomedical Engineering ; Business Process Management ; Data Engineering ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Health Information Systems ; Information Systems Analysis and Specification ; Knowledge Management ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Ontologies and the Semantic Web ; Society, e-Business and e-Government ; Symbolic Systems ; Web Information Systems and Technologies

Abstract: In today’s competitive business era, having the best practice business process is fundamental to the success of an organisation. Best practice reference models are generally created by experts in the domain, but often the best practice can be implicitly derived from the work practices of actual workers within the organization. In this paper, we propose to utilize the experiences and knowledge of previous business process users to inform and improve the current practices, thereby bringing about a socialization of work practice. We have developed a recommendation system to assist users to select the best practices of previous users through an analysis of business process execution logs. Recommendations are generated based on multi criteria analysis applied to the accumulated process data and the proposed approach is capable of extracting meaningful recommendations from large data sets in an efficient way.

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Paper citation in several formats:
Andri Setiawan M.; Sadiq S. and (2010). SOCIALIZATION OF WORK PRACTICE THROUGH BUSINESS PROCESS ANALYSIS.In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8425-06-5, pages 165-170. DOI: 10.5220/0002871801650170

@conference{iceis10,
author={Mukhammad {Andri Setiawan} and Shazia Sadiq},
title={SOCIALIZATION OF WORK PRACTICE THROUGH BUSINESS PROCESS ANALYSIS},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2010},
pages={165-170},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002871801650170},
isbn={978-989-8425-06-5},
}

TY - CONF

JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - SOCIALIZATION OF WORK PRACTICE THROUGH BUSINESS PROCESS ANALYSIS
SN - 978-989-8425-06-5
AU - Andri Setiawan, M.
AU - Sadiq, S.
PY - 2010
SP - 165
EP - 170
DO - 10.5220/0002871801650170

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