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Development of an Anything Relationship Management Prototype for the Smart Factory

Topics: Big Data Cloud Services; Business Process Management and Web Services; Cloud Application Architectures; Cloud Computing Architecture; Cloud Middleware Frameworks; Cloud Scenarios; Cloud Services; Enterprise Architectures and Services; Internet of Services; Service Innovation; Service Marketing and Management; Xaas

Authors: Jonathan Knoblauch ; Rebecca Bulander and Thomas Greiner

Affiliation: Pforzheim University of Applied Science, Germany

ISBN: 978-989-758-104-5

Keyword(s): Anything Relationship Management, Customer Relationship Management, Industrial Internet, Smart Factory, Internet of Things, Services and Data.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Big Data Cloud Services ; Business Process Management ; Cloud Application Architectures ; Cloud Computing ; Cloud Computing Architecture ; Cloud Computing Enabling Technology ; Cloud Middleware Frameworks ; Cloud Scenarios ; e-Business ; Enterprise Architectures and Services ; Enterprise Engineering ; Enterprise Information Systems ; Fundamentals ; Internet of Services ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Platforms and Applications ; Service Innovation ; Service Marketing and Management ; Services Science ; Symbolic Systems ; Xaas

Abstract: The Internet of Things, Services and Data (IoTSD) enters into more and more areas of the business, private and public sector. Typical areas are Smart Factory, Smart Home, Smart Grid, Connected Vehicles and Smart City. The area of Smart Factory (also called industrial internet) will be the most important one in the manufacturing sector. For several years There has been another development in information and communications technology (ICT) observable, called Anything Relationship Management (xRM), trying to systematically manage all stakeholders, physical objects and virtual entities of an enterprise through the use of powerful IT platforms. xRM can be used as a cloud management platform for smart industrial production units combined with stakeholder management. In this paper we use xRM to develop a top-down prototype in the Smart Factory environment. The main objective is to demonstrate how xRM could be used in the future Smart Factory. We therefore recreate the structure of an existin g machine for mixing liquids as a service on an xRM cloud platform. Furthermore typical data exchange activities between machine and an xRM cloud platform as well as customers and production machine are simulated. The xRM prototype demonstrates why using an xRM cloud platform is helpful for flexile production environments. (More)

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Paper citation in several formats:
Knoblauch, J.; Bulander, R. and Greiner, T. (2015). Development of an Anything Relationship Management Prototype for the Smart Factory.In Proceedings of the 5th International Conference on Cloud Computing and Services Science - Volume 1: CLOSER, ISBN 978-989-758-104-5, pages 127-134. DOI: 10.5220/0005444601270134

@conference{closer15,
author={Jonathan Knoblauch. and Rebecca Bulander. and Thomas Greiner.},
title={Development of an Anything Relationship Management Prototype for the Smart Factory},
booktitle={Proceedings of the 5th International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,},
year={2015},
pages={127-134},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005444601270134},
isbn={978-989-758-104-5},
}

TY - CONF

JO - Proceedings of the 5th International Conference on Cloud Computing and Services Science - Volume 1: CLOSER,
TI - Development of an Anything Relationship Management Prototype for the Smart Factory
SN - 978-989-758-104-5
AU - Knoblauch, J.
AU - Bulander, R.
AU - Greiner, T.
PY - 2015
SP - 127
EP - 134
DO - 10.5220/0005444601270134

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