Authors:
Jacilane Rabelo
and
Tayana Conte
Affiliation:
Universidade Federal do Amazonas, Brazil
Keyword(s):
Knowledge Management, Influence Factors, Software Engineering, Systematic Mapping Study.
Related
Ontology
Subjects/Areas/Topics:
Biomedical Engineering
;
Data Engineering
;
Enterprise Information Systems
;
Health Information Systems
;
Information Systems Analysis and Specification
;
Knowledge Management
;
Ontologies and the Semantic Web
;
Society, e-Business and e-Government
;
Software Engineering
;
Web Information Systems and Technologies
Abstract:
Context: Knowledge Management (KM) is becoming critical in software organizations due to the increasing demands of the market. Despite the importance of KM, there is no consensus on which factors can influence KM initiatives in software organizations. Aim: The goal of this paper is to investigate what are the factors that influence KM in software organizations. Method: we performed a systematic mapping study on influencing factors for knowledge management in software organizations. Results: From a set of 1028 publications, 147 publications were analyzed and 10 were selected in this mapping, which helped us identify the influence factors that were most cited by the authors. Among the selected publications, the following factors were the most cited: Organizational Culture, Leadership, Information Technology and Social Network of Knowledge. Conclusion: There is a shortage of papers that address this issue of influencing factors for software organizations, and how to assess these factors
in software organizations. Most studies show statistical data on the relationship between KM and the factors, but do not show how these factors can be evaluated in the organization. These aspects need to be addressed in the influence factors in order to improve knowledge management initiatives in software organizations.
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