Authors:
Meshari M. S. Alwazae
;
Erik Perjons
and
Harald Kjellin
Affiliation:
Stockholm University, Sweden
Keyword(s):
Knowledge Management, Knowledge Transfer, Best Practice, Classification System.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Best Practices & Communities of Practice
;
Communities of Practice
;
Computer-Supported Education
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Learning/Teaching Methodologies and Assessment
;
Society, e-Business and e-Government
;
Symbolic Systems
;
Web Information Systems and Technologies
Abstract:
Transfer of best practices (BPs) within an organization can significantly enhance knowledge transfer. However, in order to manage a large number of BPs within an organization, there need to be some structure for how to classify the BPs. In this paper, we present a best practice (BP) system for classifying BPs and evaluate how easy the system is to use for classifying best practices. The research approach applied was design science, which is characterized by designing an artifact in this case a BP classification system, and evaluating it. The evaluation was carried out by asking Master’s students to collect two BPs from organizations and subsequently having them classify the BPs according to the BP classification system. They were also asked to motivate their choices during their act of classification. The results of the evaluation are promising: the BP system could be used for classifying BPs since students utilized all possible values of the BP system during the act of classificatio
n. Also, it was easy for the students to justify their classifications, which might be interpreted as an ease of using the BP classification system.
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