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Authors: Simona D’Attanasio 1 ; Thierry Sotiropoulos 1 and Rachid Alami 2

Affiliations: 1 GEMIA Departement, Icam site of Toulouse, Toulouse and France ; 2 LAAS-CNRS, Université de Toulouse, CNRS, Toulouse and France

ISBN: 978-989-758-376-6

Keyword(s): Human-machine Interface, Instrumented Help Desk, OpenPose, Modular Architecture, Tourism Application.

Abstract: This paper presents an innovative architecture of help desk in the tourism environment. The aim of the work, performed with a professional woodworker manufacturer, is to design an interactive counter, integrating the methods and the technologies of robotics. The idea is to provide customers with a new experience, based on an intelligent and social interaction within a connected environment, using wood as the main material. In order to achieve this objective, modular hardware and software architectures have been designed and the first prototype is under development. The paper focuses on the description of the architecture of this prototype and on the first results obtained.

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Paper citation in several formats:
D’Attanasio, S.; Sotiropoulos, T. and Alami, R. (2019). Design and Development of the First Prototype of a Social, Intelligent and Connected Help Desk.In Proceedings of the 3rd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA, ISBN 978-989-758-376-6, pages 120-127. DOI: 10.5220/0008162601200127

@conference{chira19,
author={Simona D’Attanasio. and Thierry Sotiropoulos. and Rachid Alami.},
title={Design and Development of the First Prototype of a Social, Intelligent and Connected Help Desk},
booktitle={Proceedings of the 3rd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,},
year={2019},
pages={120-127},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008162601200127},
isbn={978-989-758-376-6},
}

TY - CONF

JO - Proceedings of the 3rd International Conference on Computer-Human Interaction Research and Applications - Volume 1: CHIRA,
TI - Design and Development of the First Prototype of a Social, Intelligent and Connected Help Desk
SN - 978-989-758-376-6
AU - D’Attanasio, S.
AU - Sotiropoulos, T.
AU - Alami, R.
PY - 2019
SP - 120
EP - 127
DO - 10.5220/0008162601200127

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