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Authors: Pedro Campos 1 ; Filipe Sousa 2 ; Lucas Pereira 2 ; Carlos Perestrelo 2 and Duarte Freitas 2

Affiliations: 1 University of Madeira, Portugal ; 2 Anturio Corporation, Portugal

ISBN: 978-972-8865-92-4

Keyword(s): User-centered design, information visualization, enterprise modeling and visualization, business intelligence, enterprise information systems, decision-support systems.

Related Ontology Subjects/Areas/Topics: Design Methodology and Cognitive Factors in Design ; Enterprise Information Systems ; HCI on Enterprise Information Systems ; Human Factors ; Human-Computer Interaction ; Internet HCI: Web Interfaces and Usability ; Physiological Computing Systems ; User Needs

Abstract: Current Business Intelligence (BI) tools are aimed at providing managers with a way to control and measure their businesses. However, and despite much research and many commercial and academic prototypes, the user acceptability of these systems remains challenging. We describe an innovative approach to enhancing the ease of use and the visualization, control and decision-making of small-to-medium enterprises. Our approach to the design of BI tools is novel because (a) it combines user-centered design techniques with recent advances in quantitative information visualization, and (b) it employs several media (webcams, telephones, interactive maps and sparklines) to provide the user with a more powerful way of business control. We present a tool called Eagle which was designed using this approach and was developed in an industrial, real-world setting. We also describe some principles which were outlined along this case study.

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Paper citation in several formats:
Campos P.; Sousa F.; Pereira L.; Perestrelo C.; Freitas D. and (2007). CROSS-MEDIA USER INTERFACES FOR CONTROLLING THE ENTERPRISE - The EAGLE Integrated System.In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 978-972-8865-92-4, pages 129-135. DOI: 10.5220/0002370101290135

@conference{iceis07,
author={Pedro Campos and Filipe Sousa and Lucas Pereira and Carlos Perestrelo and Duarte Freitas},
title={CROSS-MEDIA USER INTERFACES FOR CONTROLLING THE ENTERPRISE - The EAGLE Integrated System},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2007},
pages={129-135},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002370101290135},
isbn={978-972-8865-92-4},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - CROSS-MEDIA USER INTERFACES FOR CONTROLLING THE ENTERPRISE - The EAGLE Integrated System
SN - 978-972-8865-92-4
AU - Campos, P.
AU - Sousa, F.
AU - Pereira, L.
AU - Perestrelo, C.
AU - Freitas, D.
PY - 2007
SP - 129
EP - 135
DO - 10.5220/0002370101290135

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