Authors:
Gloria Bondel
1
;
Sophie Buchelt
1
;
Natascha Ulrich
1
;
Horst Urlberger
1
;
Christian Kabelin
2
and
Florian Matthes
1
Affiliations:
1
Chair for Software Engineering for Business Information Systems, Faculty of Informatics, Technical University of Munich, Boltzmannstrasse 3, Garching, Germany
;
2
Ventum Consulting, Infanteriestraße 11a, Munich, Germany
Keyword(s):
Change Management, Organizational Change, Cloud Transition.
Abstract:
Cloud computing provides benefits such as cost savings, a high degree of flexibility, as well as advanced security opportunities. However, introducing a cloud environment into an established enterprise requires both technical and structural changes in the organization. Thus, a well-planned change management approach is essential to ensure a successful transition. The goal of this paper is to contribute to change management research by providing a change management framework for cloud transitions. Furthermore, we present measures to implement the framework consisting of a vision statement definition, communities of practice, a learning journey, a change story, and a collaboration tool. Finally, we also provide a roadmap for the sequential implementation of the identified measures. Our results are based on an extensive literature review and a case study approach, including eight expert interviews.