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Author: Khulood Rambo

Affiliation: University of Reading, United Kingdom

Keyword(s): Culture, Stakeholders, Authority, Design Decisions, e-commerce, Saudi Female Market, Valuation Framing.

Abstract: Cultural differences affect all phases of systems development life cycle; from the planning phase all the way to the testing and maintenance. Modelling stakeholders is part of the requirements engineering phase, it helps analysts to understand the sociology of the system. Multicultural requirement engineering involves modelling stakeholders from different cultures. An in-depth analysis of stakeholders is essential to understand the influence of their culture on the roles and responsibilities assigned to them. Valuation framing is one of the organisational semiotics methods that analyse the impact of an innovation such as a new product or information system. It is based on Hall’s ten primary message systems (PMS) or the taxonomy of cultural patterns of behaviour. It aims to understand the impact of culture on stakeholders in order to detect how people involved will be affected and how they will feel about the intended innovative change. This paper applies the valuation framing method to analyse the cultural influence of the stakeholders involved in developing e-commerce applications targeting female consumers in Saudi Arabia. (More)

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Paper citation in several formats:
Rambo, K. (2010). CULTURES, ROLES, AND RESPONSIBILITIES OF STAKEHOLDERS IN MULTICULTURAL REQUIREMENTS ENGINEERING - Designing e-Commerce for Female Market in Saudi Arabia. In Proceedings of the Twelfth International Conference on Informatics and Semiotics in Organisations - ICISO; ISBN 978-989-8425-26-3, SciTePress, pages 182-189. DOI: 10.5220/0003267901820189

@conference{iciso10,
author={Khulood Rambo.},
title={CULTURES, ROLES, AND RESPONSIBILITIES OF STAKEHOLDERS IN MULTICULTURAL REQUIREMENTS ENGINEERING - Designing e-Commerce for Female Market in Saudi Arabia},
booktitle={Proceedings of the Twelfth International Conference on Informatics and Semiotics in Organisations - ICISO},
year={2010},
pages={182-189},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003267901820189},
isbn={978-989-8425-26-3},
}

TY - CONF

JO - Proceedings of the Twelfth International Conference on Informatics and Semiotics in Organisations - ICISO
TI - CULTURES, ROLES, AND RESPONSIBILITIES OF STAKEHOLDERS IN MULTICULTURAL REQUIREMENTS ENGINEERING - Designing e-Commerce for Female Market in Saudi Arabia
SN - 978-989-8425-26-3
AU - Rambo, K.
PY - 2010
SP - 182
EP - 189
DO - 10.5220/0003267901820189
PB - SciTePress

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