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Authors: James E. Hanson 1 ; Prabir Nandi 1 ; Santhosh Kumaran 1 and Paul Foreman 2

Affiliations: 1 IBM T. J. Watson Research Center, United States ; 2 IBM Software Group, United States

Keyword(s): Software architecture and engineering, Computer-mediated communication, Interaction design

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; HCI on Enterprise Information Systems ; Human-Computer Interaction ; Internet HCI: Web Interfaces and Usability

Abstract: The growing complexity of application-to-application interactions has motivated the development of an architectural model with first-class support for multi-step, stateful message exchanges—i.e., conversations—and a declarative means of specifying conversational protocols. In this paper, we extend this architectural model to encompass UI-enabled devices, thereby enabling it to cover human-to-application conversations as well. This permits either participant to be human-driven, automated, or anywhere in between, without affecting the nature of the interaction or of the other participant. The UI-enabled conversational model also reduces the difficulty of developing conversational applications, providing significant benefits both for UI and for application developers. We describe the architecture of a UI-enabled conversational system that supports a variety of user devices, and includes a means by which UI markup may be automatically generated from the conversational protocols used. W e go through a sample application currently implemented using a commercially available application server, and further describe a graphical tool for editing and testing conversational protocols, that significantly eases the protocol development process. (More)

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Paper citation in several formats:
E. Hanson, J.; Nandi, P.; Kumaran, S. and Foreman, P. (2005). DYNAMIC USER INTERFACES FOR SEMI-STRUCTURED CONVERSATIONS. In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 5: ICEIS; ISBN 972-8865-19-8; ISSN 2184-4992, SciTePress, pages 48-58. DOI: 10.5220/0002519100480058

@conference{iceis05,
author={James {E. Hanson}. and Prabir Nandi. and Santhosh Kumaran. and Paul Foreman.},
title={DYNAMIC USER INTERFACES FOR SEMI-STRUCTURED CONVERSATIONS},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 5: ICEIS},
year={2005},
pages={48-58},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002519100480058},
isbn={972-8865-19-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 5: ICEIS
TI - DYNAMIC USER INTERFACES FOR SEMI-STRUCTURED CONVERSATIONS
SN - 972-8865-19-8
IS - 2184-4992
AU - E. Hanson, J.
AU - Nandi, P.
AU - Kumaran, S.
AU - Foreman, P.
PY - 2005
SP - 48
EP - 58
DO - 10.5220/0002519100480058
PB - SciTePress