loading
Papers Papers/2022 Papers Papers/2022

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Amy Rosellini and Nicole Bank

Affiliation: Information Science, University of North Texas, Discovery Park, Denton, TX, U.S.A.

Keyword(s): Knowledge Transfer, Behavior Engineering Model, Human Performance, Performance Management.

Abstract: Gilbert’s Behavior Engineering Model provides a framework for evaluating effective knowledge management systems. However, this model lacks continuous testing in the training landscape of companies today. This study tests the utility of the Behavior Engineering Model to identify a gap in a knowledge management system. The case study follows nine airline workers through a post-training performance assessment. Results reveal trainees obtain inaccurate performance reports from supervisors. The Behavior Engineering Model reveals a lack of supervisor feedback prevents knowledge transfer in this training environment. Both of these performance deficits are due to areas of need in Gilbert’s first component of the model: data. Utilizing contemporary studies calling for current research into Gilbert’s model, this case study aims to show how the Behavior Engineering Model is relevant to knowledge management systems today.

CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 3.144.189.177

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Rosellini, A. and Bank, N. (2021). The Behavior Engineering Model Assesses Knowledge Transfer in the Training Environment: A Call for Performance Feedback. In Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - KMIS; ISBN 978-989-758-533-3; ISSN 2184-3228, SciTePress, pages 138-144. DOI: 10.5220/0010658100003064

@conference{kmis21,
author={Amy Rosellini. and Nicole Bank.},
title={The Behavior Engineering Model Assesses Knowledge Transfer in the Training Environment: A Call for Performance Feedback},
booktitle={Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - KMIS},
year={2021},
pages={138-144},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010658100003064},
isbn={978-989-758-533-3},
issn={2184-3228},
}

TY - CONF

JO - Proceedings of the 13th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2021) - KMIS
TI - The Behavior Engineering Model Assesses Knowledge Transfer in the Training Environment: A Call for Performance Feedback
SN - 978-989-758-533-3
IS - 2184-3228
AU - Rosellini, A.
AU - Bank, N.
PY - 2021
SP - 138
EP - 144
DO - 10.5220/0010658100003064
PB - SciTePress

- Science and Technology Publications, Lda.
RESOURCES

Proceedings

Papers

Authors

Ontology

CONTACTS

Science and Technology Publications, Lda
Avenida de S. Francisco Xavier, Lote 7 Cv. C,
2900-616 Setúbal, Portugal.

Phone: +351 265 520 185 (National fixed network call)
Fax: +351 265 520 186
Email: info@scitepress.org

EXTERNAL LINKS

PRIMORIS

INSTICC

SCITEVENTS

CROSSREF

PROCEEDINGS SUBMITTED FOR INDEXATION BY:

dblp

Ei Compendex

SCOPUS

Semantic Scholar

Google Scholar

Microsoft Academic