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Authors: Rebecca Bulander and Matthias Dietel

Affiliation: Pforzheim University of Applied Sciences, Germany

ISBN: 978-989-8565-72-3

Keyword(s): Business Process Management, Business Process Management Projects, Social Factors, Human Factors, Organizational Structure, Organizational Culture, Organizational Behaviour, Socio-Technical Design, Change Management.

Related Ontology Subjects/Areas/Topics: Artificial Intelligence ; Business Performance ; Business Process Management ; e-Business ; Enterprise Engineering ; Enterprise Information Systems ; Knowledge Management and Information Sharing ; Knowledge-Based Systems ; Symbolic Systems

Abstract: The implementation of Business Process Management technology in terms of software solutions is one of the major business efforts in the corporate world over the last decade. The related technology enables co-operations to streamline, automate and control their business processes. Even when the technology has considerably evolved and the implementation methodologies have improved over time, there is still a high rate of failed projects. These projects mainly fail because the correlated organizational and human factors are not considered in sufficient detail and appropriate thoughtfulness. The objectives of the research of this paper are to review the organizational and the human factors which are of relevance in BPM projects. The research is based on a literature review. The result of the paper is a research proposal for further research. Based on the results of this further research recommendations for project managers and consultants towards a successful BPM implementation can be for mulated. (More)

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Paper citation in several formats:
Bulander, R. and Dietel, M. (2013). The Consideration of Organizational, Human and Corporate Cultural Factors in the Implementation of Business Process Management Projects - Social Factors to Prevent Failure of BPM Projects.In Proceedings of the 4th International Conference on Data Communication Networking, 10th International Conference on e-Business and 4th International Conference on Optical Communication Systems - Volume 1: ICE-B, (ICETE 2013) ISBN 978-989-8565-72-3, pages 171-179. DOI: 10.5220/0004533001710179

@conference{ice-b13,
author={Rebecca Bulander. and Matthias Dietel.},
title={The Consideration of Organizational, Human and Corporate Cultural Factors in the Implementation of Business Process Management Projects - Social Factors to Prevent Failure of BPM Projects},
booktitle={Proceedings of the 4th International Conference on Data Communication Networking, 10th International Conference on e-Business and 4th International Conference on Optical Communication Systems - Volume 1: ICE-B, (ICETE 2013)},
year={2013},
pages={171-179},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004533001710179},
isbn={978-989-8565-72-3},
}

TY - CONF

JO - Proceedings of the 4th International Conference on Data Communication Networking, 10th International Conference on e-Business and 4th International Conference on Optical Communication Systems - Volume 1: ICE-B, (ICETE 2013)
TI - The Consideration of Organizational, Human and Corporate Cultural Factors in the Implementation of Business Process Management Projects - Social Factors to Prevent Failure of BPM Projects
SN - 978-989-8565-72-3
AU - Bulander, R.
AU - Dietel, M.
PY - 2013
SP - 171
EP - 179
DO - 10.5220/0004533001710179

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