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Authors: Hadjer Khider 1 and Amel Benna 2

Affiliations: 1 CERIST, Algeria ; 2 CERIST and USTHB University, Algeria

ISBN: 978-989-758-098-7

ISSN: 2184-4992

Keyword(s): BPM, Social BPM, Social Software, BPM Lifecycle.

Related Ontology Subjects/Areas/Topics: Enterprise Information Systems ; Society, e-Business and e-Government ; Software Agents and Internet Computing ; Web 2.0 and Social Networking Controls ; Web Information Systems and Technologies

Abstract: The rapid development of web 2.0 has led fundamental changes and has offered huge opportunities in the way the business process models are made available to individuals and organizations. Indeed, in order to enhance their traditional Business Process Management (BPM), organizations are looking increasingly to use these web 2.0 technologies. The social software easiness of use and their distinct features (weak ties, implicit knowledge, knowledge sharing, etc.) has recently led the emergence of the social BPM approaches. In this paper, we discuss the interaction of social software with BPMand provide a comparative study between social business process approaches for each business process life cycle phase; we then propose how, in each phase of a business process life cycle, a BPM can capitalize on social software.

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Paper citation in several formats:
Khider, H. and Benna, A. (2015). Social Business Process Management Approaches - A Comparative Study.In Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-758-098-7, ISSN 2184-4992, pages 340-345. DOI: 10.5220/0005465103400345

@conference{iceis15,
author={Hadjer Khider. and Amel Benna.},
title={Social Business Process Management Approaches - A Comparative Study},
booktitle={Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2015},
pages={340-345},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005465103400345},
isbn={978-989-758-098-7},
}

TY - CONF

JO - Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - Social Business Process Management Approaches - A Comparative Study
SN - 978-989-758-098-7
AU - Khider, H.
AU - Benna, A.
PY - 2015
SP - 340
EP - 345
DO - 10.5220/0005465103400345

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