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MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS

Topics: Assessment Methods in Blended Learning Environments; Course Design and E-Learning Curriculae; Course/Program Evaluation; Critical Success Factors in Distance Learning; Distance and E-Learning in a Global Context; Emerging and Practices; Managing Quality in E-Learning; Theoretical Bases of E-Learning Environments

Authors: Olayele Adelakun and Delvin Grant

Affiliation: DePaul University, United States

Keyword(s): Total Quality Management, Distance learning.

Related Ontology Subjects/Areas/Topics: Assessment Methods in Blended Learning Environments ; Computer-Supported Education ; Course Design and e-Learning Curriculae ; Course/Program Evaluation ; Critical Success Factors in Distance Learning ; Distance and e-Learning in a Global Context ; Domain Applications and Case Studies ; e-Learning ; Learning/Teaching Methodologies and Assessment ; Managing Quality in e-Learning ; Social Context and Learning Environments ; Theoretical Bases of e-Learning Environments

Abstract: The purpose of the paper is to measure the quality of distance learning education between CDM Chicago and CDM Amman Jordon. To accomplish this task we used a Total Quality Management (TQM) Model developed by Mergen et al. (2000) and Widrick et al. (2002) which consists of three dimensions (Quality of Design, Quality of Conformance, and Quality of Performance). A case study approach was used to collect data in Amman, Jordan and Chicago, USA. One key finding is that distance learning systems (IT and business processes) in the US cannot be applied in Jordan without significant changes to the administrative process. Another is that, while technology is global in nature, local resources and cultural issues make distance learning difficult to adopt across continents.

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Paper citation in several formats:
Adelakun, O. and Grant, D. (2009). MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS. In Proceedings of the First International Conference on Computer Supported Education - Volume 2: CSEDU; ISBN 978-989-8111-82-1; ISSN 2184-5026, SciTePress, pages 323-328. DOI: 10.5220/0001961803230328

@conference{csedu09,
author={Olayele Adelakun. and Delvin Grant.},
title={MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS},
booktitle={Proceedings of the First International Conference on Computer Supported Education - Volume 2: CSEDU},
year={2009},
pages={323-328},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001961803230328},
isbn={978-989-8111-82-1},
issn={2184-5026},
}

TY - CONF

JO - Proceedings of the First International Conference on Computer Supported Education - Volume 2: CSEDU
TI - MEASURING THE QUALITY OF DISTANCE EDUCATION BETWEEN TWO CONTINENTS
SN - 978-989-8111-82-1
IS - 2184-5026
AU - Adelakun, O.
AU - Grant, D.
PY - 2009
SP - 323
EP - 328
DO - 10.5220/0001961803230328
PB - SciTePress

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