loading
Papers

Research.Publish.Connect.

Paper

Paper Unlock

Authors: Weidong Pan ; Igor Hawryszkiewycz and Dongbei Xue

Affiliation: Faculty of Information Technology, University of Technology, Sydney, Australia

ISBN: 978-972-8865-88-7

Keyword(s): Knowledge work processes, supportive services, workspaces, software agents, description of knowledge work processes, best practices, cost-effectiveness.

Related Ontology Subjects/Areas/Topics: Databases and Information Systems Integration ; e-Business ; Enterprise Information Systems ; Enterprise-Wide Client-Server Architecture ; Middleware Integration ; Middleware Platforms ; Organisational Issues on Systems Integration ; Technology Platforms

Abstract: Improving knowledge work processes has become increasingly important for modern enterprises to maintain a competitive status in nowadays information society. This paper will propose a way to improve knowledge work processes through supportive services. A framework for supporting knowledge work processes will be presented where the best practices of knowledge work processes, developed by process organizers or derived from some successful applications, are described and stored in a database, and according to the description, software agents dynamically organize supportive services to guide process participants to advance process steps towards the efficient completion of a process. The paper will provide an overview of the method and explore the development of the main components in the framework.

PDF ImageFull Text

Download
CC BY-NC-ND 4.0

Sign In Guest: Register as new SciTePress user now for free.

Sign In SciTePress user: please login.

PDF ImageMy Papers

You are not signed in, therefore limits apply to your IP address 18.205.60.226

In the current month:
Recent papers: 100 available of 100 total
2+ years older papers: 200 available of 200 total

Paper citation in several formats:
Pan W.; Hawryszkiewycz I.; Xue D. and (2007). A FRAMEWORK FOR SUPPORTING KNOWLEDGE WORK PROCESSES.In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-972-8865-88-7, pages 252-257. DOI: 10.5220/0002349702520257

@conference{iceis07,
author={Weidong Pan and Igor Hawryszkiewycz and Dongbei Xue},
title={A FRAMEWORK FOR SUPPORTING KNOWLEDGE WORK PROCESSES},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2007},
pages={252-257},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002349702520257},
isbn={978-972-8865-88-7},
}

TY - CONF

JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - A FRAMEWORK FOR SUPPORTING KNOWLEDGE WORK PROCESSES
SN - 978-972-8865-88-7
AU - Pan, W.
AU - Hawryszkiewycz, I.
AU - Xue, D.
PY - 2007
SP - 252
EP - 257
DO - 10.5220/0002349702520257

Login or register to post comments.

Comments on this Paper: Be the first to review this paper.