Papers Papers/2020



Proceedings of the 18th International Conference on e-Business

July 7-9, 2021

ISBN: 978-989-758-527-2

ISSN: 2184-772X

DOI: 10.5220/0000149100002997

Conference Link: http://www.ice-business.org/

Foreword: This book contains the proceedings of the 18th International Conference on e-Business (ICE-B 2021), which was sponsored and organized by the Institute for Systems and Technologies of Information, Control and Communication (INSTICC) and held in cooperation with the ACM SIGMIS (Special Interest Group on Management Information Systems). This year, ICE-B was held as a web-based event from July 7-9, 2021 due to the COVID-19 pandemic. The Conference Program includes oral presentations (full papers and short papers) organized in four tracks: “Business Intelligence”, “Business Models and Business Processes”, “Collaboration and Interoperability” and “Technologies and Applications”. Furthermore, the plenary program includes 2 plenary keynote lectures, given by Prof. Jan vom Brocke (University of Liechtenstein, Liechtenstein) and by Prof. Florian Matthes (Technische Universität München, Germany). ICE-B 2021 received 34 paper submissions, from more than 20 countries, including the special session. To evaluate each submission, a double-blind paper review was performed by the Program Committee, whose members were carefully selected and are highly qualified researchers in ICE-B topic areas. Based on the provided classifications, 9 papers were selected as full papers which led to a full paper acceptance ratio of 26%. This strict acceptance ratio shows the intention to preserve a high-quality forum which we expect to develop further next year. The ICE-B conference series intends to be a meeting place where information exchange occurs and where collaboration projects emerge from social contacts amongst the participants. All papers presented at this conference will be available at the SCITEPRESS Digital Library. A short list of authors will be selected and invited to submit extended revised versions of their papers for a book that will be published by Springer with the best papers of ICE-B 2021. We would like to express our thanks to all participants, and particularly to the authors, whose quality works provide the essence of this conference. Secondly, we owe gratitude to all members of the Program Committee and auxiliary reviewers, who helped us with their expertise and valuable time. We would also like to deeply thank the invited speakers for the excellent contribution in sharing their knowledge and vision. Finally, we gratefully acknowledge the professional support of the INSTICC team for all organizational processes, especially given the need to introduce online streaming, forum management, direct messaging facilitation and other web-based activities in order to make it possible for authors to present their work and share ideas with colleagues in spite of the logistic difficulties caused by the current pandemic situation. We hope that the papers accepted and included in the proceedings will be helpful references in future works for all those who need to address topics in any of the ICE-B knowledge areas. We wish you all an inspiring conference and we hope to meet you next year for ICE-B 2022, details of which will soon be available at http://www.ice-business.org/ (More)


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