Retail Platform with Natural Interaction: LOAD's Vision

Pedro Colarejo, Davide Ricardo, André Fernandes, Miguel Fonseca, Pedro Oliveira, Nidhal Cherni, João Abrantes, Hélio Guilherme, António Teixeira

2022

Abstract

In a context of indirect sales channels, where the product reaches the final consumer through intermediaries, it is very difficult for consumers to know the origin of the product and identify the origin of problems. In this paper an innovative technological platform is proposed, oriented to the retail market, and capable of providing information from the entire product distribution chain to its various stakeholders. The platform is based on 3 pillars: a decentralized blockchain-based information network covering the path of a product from its origin to the end consumer; extraction of information about users/customers and products from images and video; interaction using natural language. A first instantiation of the platform is also presented as well as the first results. In its development, recent technologies were used in the areas of image recognition and dialogue systems.

Paper Citation

in Harvard Style

Colarejo P., Ricardo D., Fernandes A., Fonseca M., Oliveira P., Cherni N., Abrantes J., Guilherme H. and Teixeira A. (2022). Retail Platform with Natural Interaction: LOAD's Vision. In Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-569-2, pages 293-300. DOI: 10.5220/0010996000003179

in Bibtex Style

@conference{iceis22,
author={Pedro Colarejo and Davide Ricardo and André Fernandes and Miguel Fonseca and Pedro Oliveira and Nidhal Cherni and João Abrantes and Hélio Guilherme and António Teixeira},
title={Retail Platform with Natural Interaction: LOAD's Vision},
booktitle={Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2022},
pages={293-300},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010996000003179},
isbn={978-989-758-569-2},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 24th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Retail Platform with Natural Interaction: LOAD's Vision
SN - 978-989-758-569-2
AU - Colarejo P.
AU - Ricardo D.
AU - Fernandes A.
AU - Fonseca M.
AU - Oliveira P.
AU - Cherni N.
AU - Abrantes J.
AU - Guilherme H.
AU - Teixeira A.
PY - 2022
SP - 293
EP - 300
DO - 10.5220/0010996000003179