Stressed by Boredom in Your Home Office? On „Boreout“ as a
Side-effect of Involuntary Distant Digital Working Situations on
Young People at the Beginning of Their Career
Ioannis Starchos
and Anke Schüll
a
Department of Business Information Systems, University of Siegen, Kohlbettstr. 15, Siegen, Germany
Keywords: Boreout, Crisis of Meaning at Work, Crisis of Growth, Job Boredom, Connectivity, Home Office.
Abstract: The main focus of this paper is on boredom and boreout perceived by working novices driven into home
office due to the covid-19-pandemic. Because this situation is exceptional, the impacts on a crisis of meaning,
job boredom and a crisis of growth manifest themselves more clearly. Young people are the unit of interest
within this paper, as a boreout could be devastating for their professional career. Leaning on recent literature,
a qualitative analysis was conducted, followed by an anonymous online survey to test the viability of the
approach. Only spare indicators for a crisis of meaning were identified, clear signals pointing towards
boredom and strong indicators for a crisis of growth as well as evidence for coping strategies relying on
various communication tools to compensate the lack of personal contact. This paper contributes to the body
of knowledge by expanding research on boreout and by underlining the importance of its dimensions crisis of
meaning, job boredom and crisis of growth. A moderating effect of IT-equipment and IT-support on
establishing and maintaining connectivity in distant digital working situations became evident. This paper
reports on work in progress, further research would be necessary to confirm the results.
1 INTRODUCTION
Spurk and Straub (2020) point out, that the pandemic
and its consequences can affect working conditions,
work motivations and behavior, job and career
attitudes, career development, and personal health
and well-being. Due to the recency of the pandemic,
its impact on employees is yet underexplored, results
of actual studies contradictory. Dubey and Tripathi
(2020) e.g. report on a sentiment analysis conducted
on 100000 tweets worldwide, identifying a positive
attitude towards working from home, while a lack of
work motivation became evident within a study
among indonesian teachers (Purwanto et al. 2020).
Within this paper, we elaborate on possible negative
effects of digital distant working situations. We aim
to contribute to the body of knowledge by focussing
on boredom as a side-effect of home-offices due to
the covid-19-pandemic.
The pandemic drove employees into home offices
and changed their working situations decisively.
Access to job resources is suddenly blocked,
a
https://orcid.org/0000-0001-9423-3769
technological equipment is poorer than at work,
interaction with co-workers limited. In digital distant
working situations, feedback from superiors and co-
workers is reduced, acknowledgement of
achievements is less noticeable. And even though
neither the amount of work nor the complexity of the
tasks necessarily changes with a shift towards home
offices, a lack of excitement, of challenge, of
competition and of team spirit could lead to job
boredom.
Boredom can be understood as a negative
psychological state of unwell-being (Reijseger et al.
2013), that can even turn into an phenomenon called
“boreout” (Stock 2015). In contrast to “burnout”, its
counterpart “boreout” is still underexplored.
Triggered by a crisis of meaning, job boredom and a
crisis of growth, boreout goes along with
demotivation, a lack of coherence and a loss of
purpose (Stock 2015).
Even though these stressors affect employees in
any stadium of their working life, young people at the
beginning of their careers are the focus of our interest.
Starchos, I. and Schüll, A.
Stressed by Boredom in Your Home Office? On „Boreout“ as a Side-effect of Involuntary Distant Digital Working Situations on Young People at the Beginning of Their Career.
DOI: 10.5220/0010479405570564
In Proceedings of the 23rd International Conference on Enterprise Information Systems (ICEIS 2021) - Volume 2, pages 557-564
ISBN: 978-989-758-509-8
Copyright
c
2021 by SCITEPRESS – Science and Technology Publications, Lda. All rights reserved
557
In this stage of working life, boreout could have a
serious impact on these young people’s careers and it
is in their interests as well as in those of their
employers, to deal with the working situation
accordingly. Exploring the impact of involuntary
distant working situations on “boreout” as a negative
psychological state of young people at the beginning
of their career, is therefore the focus of this study.
2 RELATED LITERATURE
Boredom at work can be understood as a negative
psychological state of low internal arousal and
dissatisfaction (Reijseger et al. 2013). In its extreme,
“Boreout” manifests itself in a crisis of meaning at
work, job boredom, and content plateauing, also
referred to as a crisis of growth (Stock 2013, 2015).
In contrast to “burnout”, its counterpart “boreout” is
still underexplored.
A sense of coherence in working environments is
built on a perception of comprehensibility,
manageability, and meaningfulness (Antonovsky
1988). Comprehensibility points towards the working
situation being structured, clear and consistent.
Manageability addresses the availability of job
resources to cope with job demands and
meaningfulness indicates the perceived value and
sense of the assigned tasks (Jenny et al. 2017).
According to Kompanje (2018), boreout as well
as burnout are rooted in a crisis of meaning. He posits
a basic need of a person to believe, that what this
person does is important, makes sense and is
significant (Kompanje 2018). If people lose this
believe, their capability to cope with difficult working
situations is restricted, they might even crash
(Kompanje 2018). A recent study confirmed a
positive association of boreout with depression,
anxiety and stress (Özsungur 2020a).
As loss of meaning, lack of excitement and of
personal development correspond with loss of valued
resources, the main effects of boreout can be
explained by the conservation of resources (COR)
theory (Stock 2016). The COR theory was introduced
by Hobfoll (Hobfoll 2001; Hobfoll et al. 2018).
According to this theory, the loss or anticipated loss
of valued resources causes mental strain (Stock
2016). Compared to job demands, job resources are
more stable (Brauchli et al. 2013), or rather: they
were, until the covid-19-pandemic turned this upside
down.
The salutogenic model, or the model of
salutogenesis defined by Antonovsky, underlines the
importance of coherent experiences (Antonovsky
1991, 1979). A sense of coherence influences how an
employee makes use of the available job resources
and can cope with stressors in working-life (Jenny et
al. 2017). A good sense of coherence can protect
employees from negative aspects of working
conditions (Feldt 1997). Jenny et al. (2017) point out,
that this mechanism is reciprocal: building and
maintaining job ressources enables employees to
develop coping strategies and to put them into action.
Losing this sense of coherence can lead to a „crisis of
meaning“ and can even affect the health of an
employee. Kempster et al. (2011) put the task of
building meaningful working situations into the
responsibility of management.
Boredom as a lack of internal arousal due to
understimulating working environments leads to
dissatisfying working experiences (Reijseger et al.
2013). According to Stock (2015) a lack of
excitement and on-the-job challenges can have a
demotivating effect. Habituation increases and
creativity impedes (Stock 2013). Evidence for
boredom are daydreaming, task-unrelated thoughts,
or work-unrelated tasks, inattention or a distorted
perception of time dragging along (Reijseger et al.
2013).
Jessurun et al. (2020) introduced the concept of
relative underperformance and chronic relative
underperformance and aligned both to a person-
environment-misfit. Relative underperformance
addresses a state of being, in which the performance
stays underneath a persons’ level of abilities. In
relation to what they could do, they fall behind. This
state is acquired, develops over time and can turn
chronic, if permanent (Jessurun et al. 2020).
But as an unpleasant state, boredom can also have
a positive effect: it promotes movement, urges the
need to take action, to escape this uncomfortable
situation (Jessurun et al. 2020). If this urge to actively
move away from a dissatisfying working situation is
inhibited, this person is stuck within this state and
might even switch into a paradox behaviour by
actively maintaining the situation (Rothlin und
Werder 2007). This would indicate a boreout, so job
boredom is a precursor of boreout (Jessurun et al.
2020).
Another dimension of boreout is a crisis of growth
(Stock 2015). If the perspective of gaining
knowledge, learning and personal development is
restricted, motivation decreases (Özsungur 2020b).
A lack of challenge can initiate a crisis of growth,
which can lead to a crisis of meaning. A crisis of
meaning can be related to boredom. The three
dimensions are thus not independent, but related to
each other.
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Within this pandemic, access to job resources is
blocked, technological equipment in home office is
poorer than at work, interaction with co-workers
limited. On the same hand, the limited control offers
more autonomy. We focus on working novices, as a
boreout at this very early stage could have a negative
impact on their professional career.
3 QUALITATIVE ANALYSIS
Informed by literature, we conducted a qualitative
analysis as a preliminary step to building our
hypotheses. Due to the situation, the interviews had
to be conducted by telephone or video conference.
The distance subdued the interviewees being
influenced, therefore we drew up a guideline for the
semi-structured interviews.
As ambitious young people at the beginning of
their careers are the units of our interest, interviewees
were selected among the target group of trainees,
interns and student workers (age 20-24 years, mixed
sex), that were sent into home office. They were
selected from different lines of work: Mechanical
engineering, automotive, advertising, financial
services and service providers, but all engaged in IT-
supported tasks.
Five semi-structured interviews were conducted
lasting 25-45 minutes. Linking the responses to the
dimensions of boreout and grouping them into
themes, led to six categories:
Crisis of meaning,
Job boredom,
Crisis of growth,
Connectivity,
IT equipment and IT support and
Benefits.
Table 1: Sample statements on a crisis of meaning.
I4
“This is not what I wanted, what I imagined.
There is a lot missing, that made this profession
special and I know that many colleagues and
friends feel the same wa
y
.”
I5
“I get along very well with my team. I get along
very well with my direct supervisor. And the fact
that some of that has disappeared means that, the
only thing that remains is work. Only what you
actually are paid for […] I think that makes the
work less rewardin
g
.”
Even though the discontent is palpable, the
interviews gave only spare indication of a crisis of
meaning. The tasks were comparable to the tasks
assigned before. Neither quantity nor quality changed
significantly. Initial problems in task assignment
were solved after a short period of time: “In the
beginning, I didn't have many tasks. It was just: I was
sitting at the PC, I was online when something was
going on, but I didn't really work on anything and
there I would say that I was underchallenged during
that time.” (I2) While indicators for a crisis of
meaning were spare, signals for boredom became
more evident.
Table 2: Sample statements on job boredom.
I1
“You spend more time on everyday chores, less
on the bigger and more challenging tasks. […]
You feel a bit, I wouldn't say underchallenged,
b
ut the tasks are a bit monotonous.”
I2
“However, because I don't have to take the
subway or train in the morning, I am in front of
my laptop earlier and start earlier, but it takes me
lon
g
er until I actuall
y
reall
y
do somethin
g
.”
I3
“You have a bit of a feeling that time has
sto
pp
ed.”
I3
“When you work at home, it happens quite
quickly that you are distracte
d
I4
“Procrastination is definitely a thing and also the
lack of contacts.”
I4
“Yes, you spend more time on fewer tasks. So I
often needed more attem
p
ts for one thin
g
.”
I5
“Due to the fact that the work is currently more
monotonous, if you do the same thing over and
over again, then you get bored or I get more
ored.”
Commenting on a feeling, that time had stopped
(I3) addresses a distorted perception of passing time,
indicating boredom (Reijseger et al. 2013).
Distraction, procrastination, work unrelated tasks,
monotony and boredom were mentioned by all five
interviewees. As the pandemic caused massive
restrictions in the working situation plus the private
situation, the combination adds up to the discontent:
“It somehow doesn't feel as satisfying anymore when
you finish the eight hour day because you can't do
anything after that anyway. (I4)
Our special interest was on a crisis of growth, as
this would be devastating for young ambitious people
in the early stages of their working life. The
interviewees experienced this very differently. I5
postponed his intention to pick-up studies at a
university. He commented on a decreased mood:
Yes, but this is not directly due to the job. I think it's
more due to the duration. It's been going on for
months now. […] This, of course, makes for a
diminished quality of life.” (I5)
Stressed by Boredom in Your Home Office? On „Boreout“ as a Side-effect of Involuntary Distant Digital Working Situations on Young
People at the Beginning of Their Career
559
Table 3: Sample statements on a crisis of growth.
I3
“In general, I still learn a lot on the work I do.
Especially as a student it is extremely valuable to
have such experiences and I am therefore very
grateful anyway and very satisfied.”
I4
“The contact is not so direct, and I find that if
you don't know the people well, it's […] more
distant. You might be more inhibited to ask
something, especially if you're new to the
department or the office.”
I4
“I had the feeling I dared much less. So my
feedback has actually gotten worse because of
that.”
I4
“We have an "academy of knowledge" almost
every week where someone from the industry is
invited or marketers are invited, to present
themselves and give their presentations for
trainin
g
or for marketin
g
p
ur
p
oses.”
I5
“For me specifically in marketing, of course, it's
the case: this is a profession that is extremely
communicative. That is now completely gone.
There's no exchange at all anymore, and that
naturally has an impact. Both personally and
professionally. That means that you could even
call it professionally limiting.”
Table 4: Sample statements on connectivity.
I2
“We often take a coffee break together or
something like that. And we chat a lot, yes. So I
still feel like part of the team.”
I3
“I think building social contacts is relatively hard
online. You can maintain them, if you have
already met people, but online people simply
don’t walk
b
y and
p
op in and say "hello".”
I3
“It's always easier to go straight over and talk in
person than to write an email or arrange a call for
the next day. It always seems to take a little time
ri
g
ht now.”
I4
“I have the feeling that, through
videoconferences or other media, there are often
misunderstandings and then I ask things and then
I do things the way I think they were told to me
and afterwards they say, "Well, that's completely
wrong. I told you that, didn't I? What's going
on?" And I think that a lot of it is also due to this
lack of inter
p
ersonal contact.”
I4
“We have a rotation principle. That means we're
in new departments every four months, and I
have to say, in all my last departments, all during
the Corona crisis, I felt my connectivity was very
low.”
I4
“So yes, I can say that you can feel left alone as a
trainee.”
“I had the feeling I dared much less.” (I4) points
towards a relative underperformance (Jessurun et al.
2020), that I4 is well aware of and discontent with.
Interviewee 2 mentioned a lack of acknowledgement:
“Maybe it is less, because the co-workers just
acknowledge it less or generally see less. In the end,
they only see the result, and even that is not
necessarily the case. Yes, the others just don't see it
anymore.” The perception of results remaining
unseen and achievements going unnoticed could
indicate a crisis of growth, but the interviewee denied:
“Personally, that's not so important to me. First and
foremost I do it for myself.” (I2).
But the degree to which a person perceives to be
valued by their supervisors, takes influence on their
innovative work behaviour (Stock 2015). Jessurun et al.
(2020) describe “not been seen” as a major stressor,
capable to undermine the attachment system and to sow
doubts into an otherwise self-confident person.
The aforementioned statements referred to
connectivity as a major issue. The statements
underlined the importance of social interaction for
these young people and the difficulties they face in
building up new working contacts, to help them cope
with on-the-job challenges. Interviewee 2 pointed in
a similar direction: “And the distant working often
gives you the feeling that the supervisors don't have
much time or are annoyed when one of us wants
something.” (I2) Following up on this, the
interviewee was asked if “annoyance” was more
frequent, he commented: “Because of the home
office, yes, because you can't assess the mood as well
as you can face-to-face. You can more easily tell
whether there is time for you at the moment or not.”
In Reijseger et al. (2013) evidence was found, that
unsupportive and uncooperative co-workers are
positively related to job boredom, declaring the social
context as a risk factor for boredom.
As the company of interviewee 2 found ways to
compensate the lack of personal interaction, the
feeling of isolation was prevented: “I wouldn't say
that, because we often take a coffee break together or
something like that. And we chat a lot, yes. So I still
feel like part of the team.” (I2). This statement gives
evidence for the necessity to offer a digital surrogate
to compensate the lack of personal communication.
IT-equipment & support are basic resources to
fulfill the assigned tasks. As the interviews gave
evidence for coping strategies relying on digital
surrogates to compensate the lack of personal contact,
the importance goes beyond the basic necessity. Even
though mandatory, an adequate IT infrastructure in a
home office cant always be taken for granted.
Purwanto et al. (2020) dedicated the main part of their
discussion of negative impacts of “work from home”
within the covid-19-pandemic to technical
equipment, advocating an additional budget to cover
the increased costs for electricity and internet.
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Table 5: Sample statements on IT equipment and IT
support.
I2
“The company was well prepared. Just about
every employee got two notebooks to take home
and also the opportunity to still work at the
com
p
an
y
if the
y
reall
y
wanted to.”
I2
“However, because I work at home, there is less
space, and also no extra monitor anymore. This
makes workin
g
a bit more difficult sometimes.”
I3
“I have always had a work laptop and VPN
access. Accordingly, the infrastructure for home
office has always been there. At the same time,
we had […] as a communication and a video
conferencing tool”
I5
“We are all equipped with mobile devices and
have a VPN network.”
I3
“[…] especially during the first lockdown the
VPNs were simply overloaded and then a new
node was set up relatively quickly […] so that all
p
eople could continue to work again.”
I2
“We have our internal tool. I can write a lot with
colleagues there, or some employees meet with
their boss for coffee breaks and the like. We
students also have a monthly lunch together
every Tuesday. So I certainly don't feel so
isolated”
Within their study of 100000 tweets on “work at
Home” conducted in the beginning of the covid-19-
pandemic, Dubey and Tripathi (2020) found the
majority of tweets worldwide dominated by trust,
anticipation and joy, giving evidence for people
looking forward to working from home. Several
month into the pandemic, this positive attitude is
unbroken. When asked if the interviewees would
proceed working from home voluntarily afterwards,
I1 agreed: “Yes, indeed. You realize that you have
tasks that you can do best at home, or even better,
because it is quieter there. But not full-time. You need
the one, two, maybe even three days a week in the
company. Simply because you also learn more about
things that happen internally and you can talk
properly with your colleagues again.” (I1)
Table 6: Sample statements on perceived benefits of the
working situation.
I3
“I simply realized that when I'm here and I'm
stuck on a problem, that I just can say, “Okay.
I'm taking a break for half an hour. […] And I
have noticed that often in these breaks some
ideas come u
p
on how to solve this
p
roblem.”
I5
“And on the other hand, the concentration at
home, at least with me, is higher, because you are
in your comfort zone and can concentrate fully
on your work.”
4 RESEARCH MODEL
Figure 1: Research model.
The research model is leaning on Stock (2013, 2015,
2016) and was informed by these interviews.
Kompanje (2018) points out the importance to
consider working activities as meaningful, important
and of relevance. If the tasks don’t make sense or
seem insignificant, motivation decreases. Stock
(2013) coined the term “crisis of meaning at work”
for this and identified it as one of three dimensions
pointing towards boreout. In involuntary digital and
distant working situations the feedback from
superiors and co-workers is reduced,
acknowledgement of achievements less noticeable.
Especially young people, whose professional self-
confidence is yet to be developed, are prone to
develop a crisis of meaning under these
circumstances, promoting a boreout (H
1
).
Even though neither the amount of work nor the
complexity of the tasks necessarily changes with a
shift towards distant digital working, a lack of
excitement, of challenge, of competition and of team
spirit could lead to job boredom. According to (Stock
2015) a lack of excitement and on-the-job challenges
can have a demotivating effect. Habituation increases
and creativity impedes. Job boredom is another
dimension of boreout (H
2
) (Stock 2015).
Young people at the beginning of their working
life are ambitious to grow within their working
environment. In digital distant working situations,
participating in the working routines of superiors and
co-workers is limited and errors occurring during the
learning process are less easily detected. If working
in home-office is perceived to slow down the learning
curve, this can lead to a “crisis of growth” (Stock
2013), favouring the occurrence of a boreout. This
crisis of growth affects especially the ambitious and
talented novices, whose hunger to prove themselves
is more difficult to satisfy in digital distant working
situations. A lack of opportunities to go beyond the
expectations of superiors and co-workers and a lack
Boreout
Crisis of meaning
at work
Job Boredom
Crisis of growth
H
1
H
2
H
3
H
4
IT equipment
& support
Stressed by Boredom in Your Home Office? On „Boreout“ as a Side-effect of Involuntary Distant Digital Working Situations on Young
People at the Beginning of Their Career
561
of challenges and stimulation could foster
dissatisfaction and boreout (H
3
).
IT-equipment & support are basic resources to
complete the assigned tasks. As the interviews gave
evidence for coping strategies relying on digital
surrogates to compensate the lack of personal contact,
the importance goes beyond the basic necessity
towards a moderating effect (H
4
).
5 QUALITATIVE ANANYSIS
As the covid-19-induced working situation is without
precedence, the questionnaire (Appendix) was only
loosely oriented on the Boredom scale (Stock 2015)
and the Dutch Boredom Scale (Reijseger et al. 2013).
An anonymous online survey was conducted as a pre-
test for a broader survey. Questions to assess the
workspace environment were followed by statements
with a five-point Likert scale and space for additional
comments. The housing situation (single, family,
children to care for) points towards possible
distractions. The aforementioned six categories
(crisis of meaning, job boredom, crisis of growth, IT
equipment and support, connectivity and benefits)
defined the structure of the survey. All headers within
were dismissed, to prevent terms like “crisis”
influencing the interviewees.
A convenience sample of 65 datasets was
collected, 25 of which were dismissed because the
participants didn’t switch to home office during
covid-19-pandemic. 77.5% of the remaining 40
participants were 20-30 years old. Due to the sample
size, overstretching the interpretation would be
inappropriate, therefore we conducted no in-depth
analysis on these data sets.
Table 7: Percentages of mentionings.
H1
While the majority of respondents (85%) say
they have less contact with their colleagues and
superiors, only 32.5% feel left alone by their
employer or no longer feel part of a team. A
large proportion (60%) still receive a similar
amount of recognition for work performed as
b
efore the
p
andemic.
H2
Although the majority of respondents (62.5%)
stated that they do not work more slowly in the
home office, an equally large proportion (62.5%)
devote more time to private matters during
regular working hours. For most of the
participants neither the scope of tasks (67.5%)
nor the difficulty (77.5%) has changed and they
have no problems with organizing their daily
work autonomously (62.5%). 65% feel neither
b
ored nor unde
r
-challen
g
ed in home office.
H3
Interest and opportunities for professional
development have not decreased for 77.5% and
a vast majority (92.5%) can turn to colleagues
and supervisors for help. A limitation of work
processes was an issue for 45% and no issue for
47.5%. Half of the respondents claimed,
creativity and morale had suffered as a result of
isolation, while 35% tended to notice no change
in this regar
d
.
H4
Employers have prepared and planned the
transition to the home office in a structured
manner in 70% of cases. The IT equipment has
ensured that 92.5% of employees can do their
work easily. For 77.5% digital surrogates
avoided feelin
g
isolated.
The results of this pre-test gave insights on
necessary minor adjustments to the questionnaire, e.g.
the change of the header, to keep it neutral ( “Job
satisfaction within the Covid-19-pandemic”) and the
use of inverted statements, to avoid bias.
6 CONCLUSIONS
The main focus of this paper was on boredom and
boreout perceived by young people driven into home
office due to the covid-19-pandemic. In home-offices
the degree of them participating in the working
routines of co-workers is limited and errors occurring
during the learning process are less easily detected.
They are less experienced in developing coping
strategies and have a smaller network of professional
contacts to carry them through. The aim of this paper
was to gain insight on boreout within this specific
situation on young people, to assist in mitigating its
effect and to provide assistance in overturning it into
fulfilling and satisfying digital working environments
on a long-term basis. We contribute to the body of
knowledge on job boredom and boreout by
underlining the importance of the three dimensions as
early indicators for boreout and of the moderating
effect of IT-equipment and IT-support on establishing
and maintaining connectivity.
Leaning on recent literature a qualitative analysis
was conducted, that was used to derive a research
model. An anonymous online survey was conducted
to test the viability of our approach. To our relief, the
initial hypothesis, that the digital distant working
situation induced by the covid-19-pandemic would
initiate a crisis of meaning, job boredom and a crisis
of growth, thus would lay the ground for a boreout,
could not be verified within our sample. Neither the
qualitative nor the quantitative survey gave evidence
for a boreout. Only spare indicators for a crisis of
meaning were found, clear signals pointing towards
ICEIS 2021 - 23rd International Conference on Enterprise Information Systems
562
boredom and strong indicators for a crisis of growth.
This crisis of growth is palpable and leads to
discontent and frustration within the target group of
young people at the beginning of their working life.
A lack of connectivity was identified as a main issue.
Intensified digital communication compensated the
lack of personal communication and mitigated the
negative effects.
The results show that all interviewees and almost
all respondents to the online survey stated that they
would like to continue or work more often in a home
office after the pandemic at will. In particular,
advantages such as the elimination of commuting, the
better combination of leisure and work, and
sometimes even higher productivity were given as
reasons.
The interviews and the anonymous survey pointed
towards the importance of digital surrogates to
mitigate the negative effects. Coping strategies based
on social network services, chats, etc. proliferated and
avoided a feeling of isolation. This segues into
management implications: „making sense“ and
„giving purpose“ are managerial tasks, and a core
element of leadership (Kempster et al. 2011) and so
is maintaining connectivity. Making sure, that novice
workers are included into the formal and informal
communication network by all technical means, to
keep them connected, well-informed and as part of a
team, is crucial to avoid cutbacks in their personal
development.
As the sample size is too small to provide reliable
insights, further studies would be necessary to verify
the results. Expanding the research on employees
more advanced in their working careers could be
worth some exploration, as well as taking different
cultures and social millieus into account, who might
cope differently with this pandemic. As the situation
is exceptional, the stressor is episodic. Findings
gained within this rather extreme situation could give
valuable insights for home office communications in
the aftermath of the pandemic.
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APPENDIX
Questionnaire
Are you working from home due to the covid-19-
pandemic? (y/n)
How old are you? (<20,20-30, >30)
Which sex? (m/f/d)
Which industry?
How long do you work for your employer per week?
(>35h/week, 15-35 h/week, <15 h/week)
How long are you working for your employer? (<1 year,
1-4 years, > 4 years)
What is your current housing situation?
(single/family/other)
Children to care for? (y/n)
Did you have any experience working from home before
the pandemic? (y/n)
I have less contact with my colleagues/supervisors.
I feel left alone by my employer because of the home
office. / I no longer feel part of a team.
I receive no/less recognition for the work I do.
I do the same work slower in my home office.
I waste more of my working time on private matters than
before.
I have problems with organizing my own working day.
I have to do fewer tasks than I did before.
My assigned tasks have become easier.
I feel increasingly bored or underchallenged.
I currently have no more interest/opportunities to improve
my professional development.
I can easily contact my supervisors/colleagues if I need
help.
My work processes are restricted.
My creativity/work ethic has suffered from the isolation.
The longer the pandemic/home office goes on, the more
dissatisfied I become.
I am currently less willing to work overtime.
I am more dissatisfied with my job.
My employer prepared and planned the transition into
home office in a structured way.
My employer has ensured, that I can work from home by
providing software and hardware.
I have, by digital means, the feeling of being less isolated
than without.
I can imagine working more often in a home office in the
future.
I think that home offices will be used more often in the
future.
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