An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market

Francesco Pilotti, Gaetanino Paolone, Daniele Di Valerio, Martina Marinelli, Roberto Cocca, Paolino Di Felice

Abstract

Context: Small and medium-sized enterprises (SMEs) are the backbone of the economy of most countries. There is large evidence in the literature that digitalisation improves the market performance of enterprises and, as a consequence, it helps the growth of their businesses. Aims: The present position paper sketches the authors’ vision about an IT infrastructure for SMEs willing to compete in the global market. Method: A literature review is conducted on relevant topics concerning SMEs. In light of the published studies, two factors are essential for the survival of SMEs in the global market: (a) ally themselves with SMEs operating in the same market segment; (b) offer an amazing shopping experience to their customers. Results: The pillar of the proposal is the notion of Digital Network (DN), i.e., a network of collaborating SMEs physically distributed over a territory, which share the objective of selling goods and/or services to potential consumers through a digital platform. We envision the availability of a “generator” of DNs as the main pillar for helping SMEs. Each instance returned by the generator consists of two integrated portals: the SMEs Portal and the Customer portal. The present study provides preliminary findings that give substance to the soundness of the started project.

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Paper Citation


in Harvard Style

Pilotti F., Paolone G., Di Valerio D., Marinelli M., Cocca R. and Di Felice P. (2021). An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-509-8, pages 768-775. DOI: 10.5220/0010476907680775


in Bibtex Style

@conference{iceis21,
author={Francesco Pilotti and Gaetanino Paolone and Daniele Di Valerio and Martina Marinelli and Roberto Cocca and Paolino Di Felice},
title={An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2021},
pages={768-775},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010476907680775},
isbn={978-989-758-509-8},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - An IT Infrastructure for Small- and Medium-sized Enterprises Willing to Compete in the Global Market
SN - 978-989-758-509-8
AU - Pilotti F.
AU - Paolone G.
AU - Di Valerio D.
AU - Marinelli M.
AU - Cocca R.
AU - Di Felice P.
PY - 2021
SP - 768
EP - 775
DO - 10.5220/0010476907680775