Communication Channels in Brazilian Software Projects: An Analysis based on Case Study

Leandro Rezende, Edmir Prado, Alexandre Grotta, Alexandre Grotta

Abstract

Technology project management is challenging. However, there are few works in the literature related to communication channels (CC) and project success. Therefore, this research aims to analyze the influence of communication channels on the short and medium-term success of software development projects in a Brazilian enterprise. This research is based on a literature review about communication channels and project success. The research has a qualitative and descriptive approach and used an ex-post-facto strategy. Ten software development project management professionals were interviewed at a large banking institution in the first half of 2019. This research confirmed a positive association between CC and software project success when considering efficiency, impact to the customer, and project staff. Besides, we also identified the two most relevant CC for the context studied and identified a CC not mentioned in the literature.

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Paper Citation


in Harvard Style

Rezende L., Prado E. and Grotta A. (2021). Communication Channels in Brazilian Software Projects: An Analysis based on Case Study. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-509-8, pages 321-328. DOI: 10.5220/0010451303210328


in Bibtex Style

@conference{iceis21,
author={Leandro Rezende and Edmir Prado and Alexandre Grotta},
title={Communication Channels in Brazilian Software Projects: An Analysis based on Case Study},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2021},
pages={321-328},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010451303210328},
isbn={978-989-758-509-8},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Communication Channels in Brazilian Software Projects: An Analysis based on Case Study
SN - 978-989-758-509-8
AU - Rezende L.
AU - Prado E.
AU - Grotta A.
PY - 2021
SP - 321
EP - 328
DO - 10.5220/0010451303210328