Investigating the Influence of Emotional Intelligence on the Supplier Selection Decisions with Fuzzy Cognitive Maps

Maria Drakaki, Panagiotis Tzionas, Kuanysh Abeshev

Abstract

Supplier selection holds a strategic role in supply chain management. Multi-criteria decision making methods combined with fuzzy and intelligent approaches have been primarily used to solve supplier selection problems considering sustainability and risk factors. Yet sustainability criteria as well as risk factors proposed in the literature vary, as well as the assigned weight values that measure the relative importance of the various criteria and risks. Moreover, human decisions involve emotions. Therefore, it would be useful to identify potential causal relationships between criteria and risk factors and emotional intelligence of decision makers, in order to identify potential biases in the decision making process. In particular, trust and relationship building with the suppliers may affect the emotional intelligence of decision makers. For this purpose, in this paper a methodology which uses Fuzzy Cognitive Maps is presented, in order to investigate by simulation, different scenarios that could identify the influence of emotional intelligence of the decision makers regarding the supplier selection problem.

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Paper Citation


in Harvard Style

Drakaki M., Tzionas P. and Abeshev K. (2020). Investigating the Influence of Emotional Intelligence on the Supplier Selection Decisions with Fuzzy Cognitive Maps.In Proceedings of the 6th International Conference on Vehicle Technology and Intelligent Transport Systems - Volume 1: iMLTrans, ISBN 978-989-758-419-0, pages 681-686. DOI: 10.5220/0009856306810686


in Bibtex Style

@conference{imltrans20,
author={Maria Drakaki and Panagiotis Tzionas and Kuanysh Abeshev},
title={Investigating the Influence of Emotional Intelligence on the Supplier Selection Decisions with Fuzzy Cognitive Maps},
booktitle={Proceedings of the 6th International Conference on Vehicle Technology and Intelligent Transport Systems - Volume 1: iMLTrans,},
year={2020},
pages={681-686},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009856306810686},
isbn={978-989-758-419-0},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 6th International Conference on Vehicle Technology and Intelligent Transport Systems - Volume 1: iMLTrans,
TI - Investigating the Influence of Emotional Intelligence on the Supplier Selection Decisions with Fuzzy Cognitive Maps
SN - 978-989-758-419-0
AU - Drakaki M.
AU - Tzionas P.
AU - Abeshev K.
PY - 2020
SP - 681
EP - 686
DO - 10.5220/0009856306810686