Digital Innovation in Outpatient Healthcare Delivery Services: A Common Methodology to Introduce IoT Technologies in Two Use-cases

Salomé Azevedo, Ana Londral

Abstract

The introduction of digital innovation in established healthcare pathways needs collaborative work among technology providers and clinical teams. Further, the involvement of patients is a key-factor as a highly-impact resource in the design of effective services and sustainable innovation in Healthcare. This paper presents two use-cases where a common methodology is being applied in two different hospitals, to digitize outpatient healthcare pathways using IoT technologies for remote monitoring patients at home. The methodology is driven by principles of user-centered design and focused on outpatient outcomes measurement. It is described in three steps: ”as-is” process design, process mapping for the new service and deployment strategy. From context requirements to results evaluation, clinical teams and patients are actively involved in the service design.

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Paper Citation


in Harvard Style

Azevedo S. and Londral A. (2020). Digital Innovation in Outpatient Healthcare Delivery Services: A Common Methodology to Introduce IoT Technologies in Two Use-cases.In Proceedings of the 13th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: Scale-IT-up, ISBN 978-989-758-398-8, pages 821-826. DOI: 10.5220/0009394908210826


in Bibtex Style

@conference{scale-it-up20,
author={Salomé Azevedo and Ana Londral},
title={Digital Innovation in Outpatient Healthcare Delivery Services: A Common Methodology to Introduce IoT Technologies in Two Use-cases},
booktitle={Proceedings of the 13th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: Scale-IT-up,},
year={2020},
pages={821-826},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009394908210826},
isbn={978-989-758-398-8},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 13th International Joint Conference on Biomedical Engineering Systems and Technologies - Volume 5: Scale-IT-up,
TI - Digital Innovation in Outpatient Healthcare Delivery Services: A Common Methodology to Introduce IoT Technologies in Two Use-cases
SN - 978-989-758-398-8
AU - Azevedo S.
AU - Londral A.
PY - 2020
SP - 821
EP - 826
DO - 10.5220/0009394908210826