The Need to Optimize the Electronic Health Record: Usability Issues in Legacy Systems Can Compromise Patient Safety

Rebecca Meehan

Abstract

It is imperative that usability issues affecting patient safety continue to be fixed in the electronic health record (EHR), especially in legacy systems that may not be updated or replaced for years to come. EHR developers and vendors are partners with hospital systems and clinicians in identifying, prioritizing and fixing problems in the EHR that may adversely affect patient safety. Many of these issues are identified by clinicians as issues of poor usability. This presentation discusses current processes for identifying, prioritizing and fixing usability issues as they arise in the implemented or legacy system by both vendors and hospital groups. Strategies for how to improve processes moving forward are discussed.

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