A Theoretical Framework for Understanding Cyber Incivility Perpetrators

Fajrianthi, Silvia Kristanti Tri Febriana

2018

Abstract

Incivility behavior, both in contexts of face-to-face and online had become a serious problem in the world. The impact of this phenomenon was not only felt by individuals, as well as organizations but also the states. Previous studies had explained various factors that caused incivility behavior in face-to-face manner, but unfortunately it had not explained in the context of online communication. Therefore, this narrative review aimed to convey the framework of a more comprehensive cyber incivility perpetrator model by integrating psychological construction in both communication contexts by basing on the approach of online disinhibition theory and stressor-emotion model of counterproductive work behavior. Implications for the understanding of cyber incivility behavior were discussed.

Paper Citation

in Harvard Style

Febriana S. and Fajrianthi. (2018). A Theoretical Framework for Understanding Cyber Incivility Perpetrators.In Proceedings of the 3rd International Conference on Psychology in Health, Educational, Social, and Organizational Settings - Volume 1: ICP-HESOS, ISBN 978-989-758-435-0, pages 313-322. DOI: 10.5220/0008588803130322

in Bibtex Style

@conference{icp-hesos18,
author={Silvia Kristanti Tri Febriana and Fajrianthi},
title={A Theoretical Framework for Understanding Cyber Incivility Perpetrators},
booktitle={Proceedings of the 3rd International Conference on Psychology in Health, Educational, Social, and Organizational Settings - Volume 1: ICP-HESOS,},
year={2018},
pages={313-322},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008588803130322},
isbn={978-989-758-435-0},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 3rd International Conference on Psychology in Health, Educational, Social, and Organizational Settings - Volume 1: ICP-HESOS,
TI - A Theoretical Framework for Understanding Cyber Incivility Perpetrators
SN - 978-989-758-435-0
AU - Febriana S.
AU - Fajrianthi.
PY - 2018
SP - 313
EP - 322
DO - 10.5220/0008588803130322