Employees Perceptions of Hotel Employment in Indonesia

Sienny Thio, Foedjiawati

2018

Abstract

This paper investigates in what extend hotel employees in Indonesia confirm negative perceptions stated by previous studies concerning hotel employment. The quantitative data were obtained by distributing questionnaires to a total of 375 employees working in four- and five-star hotels in Surabaya and Bali. The result revealed that Indonesian employees did not support the proposition that hotel work has a poor image. Being uneducated, unproductive, and unmotivated were the least accepted images pertaining to the hotel characteristics. Independent samples T-test and One-way ANOVA test indicated that employees with different socio-demographic backgrounds of marital status, age, religions, educational levels, and job positions had significant differences in their perceptions towards hotel employment. By acknowledging employees’ perceptions on hotel characteristics, it is expected that hospitality leaders will be able to create a better positive image of the industry in order to attract and recruit better talented employees.

Paper Citation

in Harvard Style

Thio S. and Foedjiawati. (2018). Employees Perceptions of Hotel Employment in Indonesia.In Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar, ISBN 978-989-758-363-6, pages 32-37. DOI: 10.5220/0008487700320037

in Bibtex Style

@conference{icebm untar18,
author={Sienny Thio and Foedjiawati},
title={Employees Perceptions of Hotel Employment in Indonesia},
booktitle={Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar,},
year={2018},
pages={32-37},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0008487700320037},
isbn={978-989-758-363-6},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 7th International Conference on Entrepreneurship and Business Management - ICEBM Untar,
TI - Employees Perceptions of Hotel Employment in Indonesia
SN - 978-989-758-363-6
AU - Thio S.
AU - Foedjiawati.
PY - 2018
SP - 32
EP - 37
DO - 10.5220/0008487700320037