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ChatGPT in Higher Education: A Risk Management Approach to Academic Integrity, Critical Thinking, and Workforce Readiness

Topics: Business for AI and Deep Learning; Business for Big Data, Internet of Things and Cloud Computing; Business for IT-driven Services; HCI and Computers Human Behavior; HCI and/or Technological Forecasting & Social Change; ICT for Business, Education, Healthcare, Finance and Other Sectors; Informatics and Digital Transformation

Authors: Victor Chang 1 ; Yasmin Ansari 2 and Mitra Arami 3

Affiliations: 1 Department of Operations and Information Management, Aston Business School, Aston University, Birmingham, U.K. ; 2 Centre for Innovation and Entrepreneurship Education, Aston Business School, Aston University, Birmingham, U.K. ; 3 Faculty of Social Sciences, Northeastern University London, London, U.K.

Keyword(s): Artificial Intelligence, Big Data, Large Language Models, Higher Education, Risk Management.

Abstract: This paper critically explores the role of ChatGPT in higher education, with a particular emphasis on preserving the academic integrity of student assessments via a risk management paradigm. A literature analysis was conducted to understand existing strategies for addressing academic misconduct and the necessity of equipping students with skills suitable for an AI-driven workforce. The paper’s unique contribution lies in its use of a risk management approach to enable educators to identify potential risks, devise mitigation strategies, and ultimately apply a proposed conceptual framework in educational environments. The paper concludes with identifying practical limitations and proposed future research areas, focusing on the uncertainties that emerge from the evolution of AI LLMs and the integration of comprehensive AI tools that pose new risks and opportunities.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Chang, V. ; Ansari, Y. and Arami, M. (2024). ChatGPT in Higher Education: A Risk Management Approach to Academic Integrity, Critical Thinking, and Workforce Readiness. In Proceedings of the 6th International Conference on Finance, Economics, Management and IT Business - FEMIB; ISBN 978-989-758-695-8; ISSN 2184-5891, SciTePress, pages 79-85. DOI: 10.5220/0012764100003717

@conference{femib24,
author={Victor Chang and Yasmin Ansari and Mitra Arami},
title={ChatGPT in Higher Education: A Risk Management Approach to Academic Integrity, Critical Thinking, and Workforce Readiness},
booktitle={Proceedings of the 6th International Conference on Finance, Economics, Management and IT Business - FEMIB},
year={2024},
pages={79-85},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0012764100003717},
isbn={978-989-758-695-8},
issn={2184-5891},
}

TY - CONF

JO - Proceedings of the 6th International Conference on Finance, Economics, Management and IT Business - FEMIB
TI - ChatGPT in Higher Education: A Risk Management Approach to Academic Integrity, Critical Thinking, and Workforce Readiness
SN - 978-989-758-695-8
IS - 2184-5891
AU - Chang, V.
AU - Ansari, Y.
AU - Arami, M.
PY - 2024
SP - 79
EP - 85
DO - 10.5220/0012764100003717
PB - SciTePress