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Authors: Lauriane Pereira 1 ; Rafael Parizi 1 ; Sabrina Marczak 1 and Tayana Conte 2

Affiliations: 1 Polytechnic School, Pontifical Catholic University of Rio Grande do Sul/PUCRS, Porto Alegre, Brazil ; 2 Institute of Computing, Federal University of Amazonas/UFAM, Manaus, Brazil

Keyword(s): Design Thinking, Software Development, Techniques Selection, Focus Group, Empirical Study.

Abstract: Design Thinking (DT) is a concept that promises increased innovativeness through a more user-centered approach. DT offers a mindset, working spaces, and techniques to support the generation of ideas and transform those into solutions. However, the selection of DT techniques is a complex endeavor since it needs to take into account the problem context and nature, user profile, among other characteristics. In addition, little is known about how do professionals make their selection. This paper reports on a focus group study with professionals working in software development. We used the Cynefin framework combined with the Double Diamond model to explore the process of selection of DT techniques for hypothetical scenarios. We found that the professionals need to respect the default domain to set their strategies and allow insights to emerge.

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Paper citation in several formats:
Pereira, L.; Parizi, R.; Marczak, S. and Conte, T. (2021). Design Thinking Techniques Selection in Software Development: On the Understanding of Designers and Software Engineers Choices. In Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS; ISBN 978-989-758-509-8; ISSN 2184-4992, SciTePress, pages 353-360. DOI: 10.5220/0010460403530360

@conference{iceis21,
author={Lauriane Pereira. and Rafael Parizi. and Sabrina Marczak. and Tayana Conte.},
title={Design Thinking Techniques Selection in Software Development: On the Understanding of Designers and Software Engineers Choices},
booktitle={Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS},
year={2021},
pages={353-360},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0010460403530360},
isbn={978-989-758-509-8},
issn={2184-4992},
}

TY - CONF

JO - Proceedings of the 23rd International Conference on Enterprise Information Systems - Volume 2: ICEIS
TI - Design Thinking Techniques Selection in Software Development: On the Understanding of Designers and Software Engineers Choices
SN - 978-989-758-509-8
IS - 2184-4992
AU - Pereira, L.
AU - Parizi, R.
AU - Marczak, S.
AU - Conte, T.
PY - 2021
SP - 353
EP - 360
DO - 10.5220/0010460403530360
PB - SciTePress

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