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Authors: Jesús Oviedo Lama 1 ; 2 ; Jared David Tadeo Guerrero Sosa 2 ; Moisés Rodríguez Monje 1 ; 2 ; Francisco Pascual Romero Chicharo 2 and Mario Piattini Velthuis 2

Affiliations: 1 AQCLab Software Quality, Ciudad Real, Spain ; 2 Instituto Tecnologías y Sistemas de Información y Escuela Superior de Informática, Universidad de Castilla-La Mancha, Ciudad Real, Spain

Keyword(s): Software Quality, Quality of Artificial Intelligence System, ISO/IEC 25000, ISO/IEC 25059.

Abstract: Artificial Intelligence is being a lever of change at all levels of society, both in public administration, in companies, organizations and even for the daily activities of individuals. Therefore, it is necessary, as in software, that Artificial Intelligence Systems obtain the results expected by the users and for this purpose, their functionality must be controlled, and their quality must be assured. This article presents the results of a functional suitability evaluation of a real Artificial Intelligence System by applying an evaluation environment based on ISO/IEC 25059 and ISO/IEC 25040 standards.

CC BY-NC-ND 4.0

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Paper citation in several formats:
Oviedo Lama, J., Guerrero Sosa, J. D. T., Rodríguez Monje, M., Romero Chicharo, F. P., Piattini Velthuis and M. (2025). Towards Quality Assessment of AI Systems: A Case Study. In Proceedings of the 20th International Conference on Software Technologies - ICSOFT; ISBN 978-989-758-757-3; ISSN 2184-2833, SciTePress, pages 254-261. DOI: 10.5220/0013521700003964

@conference{icsoft25,
author={Jesús {Oviedo Lama} and Jared David Tadeo {Guerrero Sosa} and Moisés {Rodríguez Monje} and Francisco Pascual {Romero Chicharo} and Mario {Piattini Velthuis}},
title={Towards Quality Assessment of AI Systems: A Case Study},
booktitle={Proceedings of the 20th International Conference on Software Technologies - ICSOFT},
year={2025},
pages={254-261},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0013521700003964},
isbn={978-989-758-757-3},
issn={2184-2833},
}

TY - CONF

JO - Proceedings of the 20th International Conference on Software Technologies - ICSOFT
TI - Towards Quality Assessment of AI Systems: A Case Study
SN - 978-989-758-757-3
IS - 2184-2833
AU - Oviedo Lama, J.
AU - Guerrero Sosa, J.
AU - Rodríguez Monje, M.
AU - Romero Chicharo, F.
AU - Piattini Velthuis, M.
PY - 2025
SP - 254
EP - 261
DO - 10.5220/0013521700003964
PB - SciTePress