Authors:
Mohamed Sediri
1
;
Nada Matta
1
;
Sophie Loriette
1
and
Alain Hugerot
2
Affiliations:
1
Université de Technologie de Troyes, France
;
2
PhMD SAMU, France
Keyword(s):
Engineering and Management, Experience and Situations Representations, Emergency Crisis Management, Scenarios, Decision Making under Stress, Time, Space, Task Dependence.
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Intelligent Information Systems
;
KM Strategies and Implementations
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Symbolic Systems
;
Tools and Technology for Knowledge Management
Abstract:
The medical services have a key role when the crisis endangers lives. The surprising events and the time pressure render the decisions more crucial and interventions become more complex. A lot of progress has been made about this issue, such as improving emergency services in hospitals and establishing cell crises, defining general and specific plans of intervention and ministerial circulars awareness to deal with most common threats. But, challenges of optimality, decisions speed, and interventions effectiveness are still present. These problems have, in general, three issues; communication, coordination and loss of information. We present in this paper our results related to the definition of structure and interfaces in order to handle experience of crisis management. The aim is to define a decision making environment based on the emergency experience feedback (Experience representation and use).