Authors:
Belen Blasco
;
Marcela Genero
and
Mario Piattini
Affiliation:
University of Castilla-la Mancha, Spain
Keyword(s):
Measurement, Business goals, Systematic literature review.
Related
Ontology
Subjects/Areas/Topics:
Business-It Alignment
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Software Engineering
;
Software Engineering Methods and Techniques
;
Software Testing and Maintenance
Abstract:
Organizations are currently concerned about the importance of establishing software measurement programs. They do not, however, obtain all the benefit expected from them. This is, in some cases, owing to the lack of alignment between these measurement programs and organizations’ business goals. The objective of this paper is to attempt to identify all existing works concerning the alignment of measurement programs and business goals, with the aim of identifying future work lines. This has been done by carrying out a systematic literature review that provides 26 primary studies, found in six digital libraries until January 2010. These studies were classified according to: the technique or techniques used in them, whether they propose a measurement method or also include a list of measures, the existence of support tools, and the validation of the proposal. After analyzing these papers, we discovered that the techniques most frequently used are GQM and BSC, and also that the majority o
f the papers propose a measurement method and are validated with real experiences.
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