Authors:
Nikos Karacapilidis
and
Emmanuel Adamides
Affiliation:
IMIS Lab, MEAD, University of Patras, Greece
Keyword(s):
Collaborative Business Process Modelling, Argumentation, Simulation, Knowledge Management
Related
Ontology
Subjects/Areas/Topics:
Artificial Intelligence
;
Artificial Intelligence and Decision Support Systems
;
Business Process Management
;
e-Business
;
Enterprise Engineering
;
Enterprise Information Systems
;
Group Decision Support Systems
;
Information Systems Analysis and Specification
;
Knowledge Management and Information Sharing
;
Knowledge-Based Systems
;
Modeling Concepts and Information Integration Tools
;
Symbolic Systems
Abstract:
Business process modelling is widely considered as the most critical task in the development of enterprise information systems that address the actual needs of a company. As business processes cross functional and sometimes company boundaries, the coordinated inclusion of diverse perspectives and knowledge sources is necessary. Towards this end, this paper presents an information systems framework that aims at the exploitation of personalised knowledge through a structured process of collaborative and argumentative business process model construction. By integrating an argumentation system that is specific to business process modelling with a
discrete-event modelling simulation tool, we provide the appropriate infrastructure to increase the productivity and effectiveness of process design and re-engineering efforts. The paper presents the design rationale, the structure and the functionality of the proposed framework through a comprehensive example of collaborative work towards bui
lding a model of a typical business process in a manufacturing company.
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