Authors:
            
                    Daniel Ferreira Polónia
                    
                        
                    
                    ; 
                
                    Carlos M. A. Costa
                    
                        
                    
                     and
                
                    José Luís Oliveira
                    
                        
                    
                    
                
        
        
            Affiliation:
            
                    
                        
                    
                    DETI/IEETA, Universidade de Aveiro, Portugal
                
        
        
        
        
        
             Keyword(s):
            Health Information Systems, Radiology Information Systems, Teleradiology, Ubiquitous Systems, CSCW.
        
        
            
                Related
                    Ontology
                    Subjects/Areas/Topics:
                
                        B2B, B2C and C2C
                    ; 
                        B2C/B2B Considerations
                    ; 
                        Business and Social Applications
                    ; 
                        Communication and Software Technologies and Architectures
                    ; 
                        e-Business
                    ; 
                        Enterprise Information Systems
                    ; 
                        e-Procurement and Web-Based Supply Chain Management
                    ; 
                        Intranet and Extranet Business Applications
                    ; 
                        Market-Spaces: Market Portals, Hubs, Auctions
                    ; 
                        Process Design and Organisational Issues in E-Commerce
                    ; 
                        Public Sector Applications of E-Commerce
                    ; 
                        Society, e-Business and e-Government
                    ; 
                        Software Agents and Internet Computing
                    ; 
                        Web Information Systems and Technologies
                    
            
        
        
            
                Abstract: 
                Recent studies have shown that the good geographical coverage of Imagiologic Information Systems and equipment such as Picture Archiving and Communication Systems (PACS) is not matched by similar coverage levels of radiologists, especially in rural and academic health institutions. In this paper, we address this problem proposing a solution that is twofold, with the first one being process based, through the optimization of work assignment within pools of human resources according to Service Providers availability, and the second part being technology based, through the interconnection of all the health institutions PACS equipment and radiologists geographically dispersed. After describing the high level solution, we present some of the results of the implementation of this concept and some of the technical challenges still to overcome. Finally, the conclusion chapter presents the impact of the system in the involved institutions.