Effectiveness of Transjakarta Bus in Tackling Traffic in Jakarta: Case Study of Total Transjakarta User Analysis

Ulfah Fajarini, Ruqoyah Fitria Annisaa

2018

Abstract

The purpose of this research is to know the effectiveness of Transjakarta bus in tackling traffic jam in Jakarta. The research method used survey method with quantitative approach and calculation Manual of Indonesia Road Capacity. The result of the research on the number of Transjakarta users has not been effective and the congestion still occurs in the area around the stop until it reaches 7x from the normal limit of travel, that is 0.6 and this proves that the existing theory of push and pull theory can not significantly influence the switching of private vehicles to the Transjakarta bus. The survey results on Transjakarta user respondents, at several Transjakarta bus stops in South Jakarta, West Jakarta, North Jakarta, East Jakarta, Central Jakarta. indicate that Transjakarta bus has not been effective in overcoming traffic congestion in Jakarta. However, other indicators indicated the success of Transjakarta. Most of the respondents stated good. such as 1) smooth, fast, 2) safe or secure, 3) has a high enough capacity, 4) regularity in transportation services, low cost, convenient, 5) Fast passengers up and down process 6) Efficient ticket payment process, (7) Effective and transparent bus operator arrangement process, especially in North Jakarta: (8) Clean and comfortable fleet and stop (9) Superior marketing techniques, (10) Excellent customer service.

Paper Citation

in Harvard Style

Fajarini U. and Annisaa R. (2018). Effectiveness of Transjakarta Bus in Tackling Traffic in Jakarta: Case Study of Total Transjakarta User Analysis. In Proceedings of the Borneo International Conference on Education and Social Sciences - Volume 1: BICESS, ISBN 978-989-758-470-1, pages 596-601. DOI: 10.5220/0009024400002297

in Bibtex Style

@conference{bicess18,
author={Ulfah Fajarini and Ruqoyah Fitria Annisaa},
title={Effectiveness of Transjakarta Bus in Tackling Traffic in Jakarta: Case Study of Total Transjakarta User Analysis},
booktitle={Proceedings of the Borneo International Conference on Education and Social Sciences - Volume 1: BICESS,},
year={2018},
pages={596-601},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009024400002297},
isbn={978-989-758-470-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the Borneo International Conference on Education and Social Sciences - Volume 1: BICESS,
TI - Effectiveness of Transjakarta Bus in Tackling Traffic in Jakarta: Case Study of Total Transjakarta User Analysis
SN - 978-989-758-470-1
AU - Fajarini U.
AU - Annisaa R.
PY - 2018
SP - 596
EP - 601
DO - 10.5220/0009024400002297