Organizational Citizenship Behavior

Rani Tania Pratiwi, Iyan Setiawan

2017

Abstract

Campus is an educational institution where students seek knowledge. Colleges can be classified as service provider organizations that also rely on the quality of services provided to students and the community. Competence, ability, expertise, hospitality and compassion as well as providing a sense of comfort it will be a success factor in managing and achieving organizational goals. On campus, lecturers as educators and staff as educational staff have a very important role in achieving goals in education. The purpose of this study is to describe "The influence of Organizational Culture, Job Satisfaction, Commitment, Transformational Leadership, and Servant Leadership to Organizational Citizenship Behavior (OCB) on the Education Personnel Faculty of Teacher Training and Education Universitas Kuningan. The method used in this research is descriptive method, and correlation Population in this research is all educational staff of Faculty of Teacher Training and Education (FKIP) Universitas Kuningan, amounting to 26 people. Data collection techniques use questionnaires, and data analysis techniques use correlation analysis, supported by software SPSS for windows. Based on the results of research conducted by multiple regression analysis, showing that Organizational Culture (X1), Job Satisfaction (X2), Organizational Commitment (X3), Transformational Leadership (X4) and Servant Leadership (X5) Against Organizational Citizenship Behavior (OCB).

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Paper Citation


in Harvard Style

Tania Pratiwi R. and Setiawan I. (2017). Organizational Citizenship Behavior .In Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship - Volume 1: ICEEE, ISBN 978-989-758-308-7, pages 559-565. DOI: 10.5220/0006889505590565


in Bibtex Style

@conference{iceee17,
author={Rani Tania Pratiwi and Iyan Setiawan},
title={Organizational Citizenship Behavior },
booktitle={Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship - Volume 1: ICEEE,},
year={2017},
pages={559-565},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006889505590565},
isbn={978-989-758-308-7},
}


in EndNote Style

TY - CONF

JO - Proceedings of the 2nd International Conference on Economic Education and Entrepreneurship - Volume 1: ICEEE,
TI - Organizational Citizenship Behavior
SN - 978-989-758-308-7
AU - Tania Pratiwi R.
AU - Setiawan I.
PY - 2017
SP - 559
EP - 565
DO - 10.5220/0006889505590565