Helpful but Spooky? Acceptance of AAL-systems Contrasting User Groups with Focus on Disabilities and Care Needs

Julia van Heek, Simon Himmel, Martina Ziefle


Ambient Assisted Living (AAL) technologies present one approach facing the challenges of recent and rising care needs due to demographic changes in western societies. Beside the technological implementation, the focus on user acceptance of all stakeholders plays a major role for a successful rollout. As most research deals with age-related issues, this paper emphasizes especially on the sector of disabled persons. In a qualitative interview pre-study (n=9) and a validating questionnaire study (n=279) the perceived benefits and barriers of AAL technologies were contrasted in four user groups: healthy “not-experienced” people, disabled, their relatives, and professional care givers. Results indicate that disabled and care-needy people show a higher acceptance and intention to use an AAL system than “not-experienced” people or care givers and that the motives for use and non-use differ strongly with regard to user diversity as well. The results show the importance to integrate diverse user groups (age, disabilities) into the design and evaluation process of AAL technologies.


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Paper Citation

in Harvard Style

van Heek J., Himmel S. and Ziefle M. (2017). Helpful but Spooky? Acceptance of AAL-systems Contrasting User Groups with Focus on Disabilities and Care Needs . In Proceedings of the 3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE, ISBN 978-989-758-251-6, pages 78-90. DOI: 10.5220/0006325400780090

in Bibtex Style

author={Julia van Heek and Simon Himmel and Martina Ziefle},
title={Helpful but Spooky? Acceptance of AAL-systems Contrasting User Groups with Focus on Disabilities and Care Needs },
booktitle={Proceedings of the 3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE,},

in EndNote Style

JO - Proceedings of the 3rd International Conference on Information and Communication Technologies for Ageing Well and e-Health - Volume 1: ICT4AWE,
TI - Helpful but Spooky? Acceptance of AAL-systems Contrasting User Groups with Focus on Disabilities and Care Needs
SN - 978-989-758-251-6
AU - van Heek J.
AU - Himmel S.
AU - Ziefle M.
PY - 2017
SP - 78
EP - 90
DO - 10.5220/0006325400780090