Cross-System Process Mining using RFID Technology

Christian Glaschke, Norbert Gronau, Benedict Bender

Abstract

In times of digitalization, the collection and modeling of business processes is still a challenge for companies. The demand for trustworthy process models that reflect the actual execution steps therefore increases. The respective kinds of processes significantly determine both, business process analysis and the conception of future target processes and they are the starting point for any kind of change initiatives. Existing approaches to model as-is processes, like process mining, are exclusively focused on reconstruction. Therefore, transactional protocols and limited data from a single application system are used. Heterogeneous application landscapes and business processes that are executed across multiple application systems, on the contrary, are one of the main challenges in process mining research. Using RFID technology is hence one approach to close the existing gap between different application systems. This paper focuses on methods for data collection from real world objects via RFID technology and possible combinations with application data (process mining) in order to realize a cross system mining approach.

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Paper Citation


in Harvard Style

Glaschke C., Gronau N. and Bender B. (2016). Cross-System Process Mining using RFID Technology . In Proceedings of the Sixth International Symposium on Business Modeling and Software Design - Volume 1: BMSD, ISBN 978-989-758-190-8, pages 179-186. DOI: 10.5220/0006223501790186


in Bibtex Style

@conference{bmsd16,
author={Christian Glaschke and Norbert Gronau and Benedict Bender},
title={Cross-System Process Mining using RFID Technology},
booktitle={Proceedings of the Sixth International Symposium on Business Modeling and Software Design - Volume 1: BMSD,},
year={2016},
pages={179-186},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006223501790186},
isbn={978-989-758-190-8},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Sixth International Symposium on Business Modeling and Software Design - Volume 1: BMSD,
TI - Cross-System Process Mining using RFID Technology
SN - 978-989-758-190-8
AU - Glaschke C.
AU - Gronau N.
AU - Bender B.
PY - 2016
SP - 179
EP - 186
DO - 10.5220/0006223501790186