KPIs 4 Workplace Learning

Sandro Emmenegger, Knut Hinkelmann, Barbara Thönssen, Frieder Witschel


Enterprises and Public Administrations alike need to ensure that newly hired employees are able to learn the ropes fast. Employers also need to support continuous workplace learning. Workplace learning should be strongly related to business goals and thus, learning goals should directly add to business goals. To measure achievement of both learning and business goals we propose augmented Key Performance Indicators (KPI). In our research we applied model driven engineering. Hence we developed a model for a Learning Scorecard comprising of business and learning goals and their KPIs represented in an ontology. KPI performance values and scores are calculated with formal rules based on the SPARQL Inferencing Notation. Results are presented in a dashboard on an individual level as well as on a team/group level. Requirements, goals and KPIs as well as performance measurement were defined in close cooperation with Marche Region, business partner in Learn PAd.


  1. Clark, I., 2012. Formative Assessment: Assessment Is for Self-regulated Learning. Educational Psychology Review, 24(2), pp.205-249.
  2. Van Dam, K., 2015. Workplace Goal Orientation. European Journal of Psychological Assessment, 31(1), pp.62-68.
  3. El Faddouli, N. et al., 2011. Towards an adaptive competency-based learning system using assessment. International journal of computer science, 8(1), pp.265-274.
  4. Fanesi, D., 2015. A Multilayer Ontology to represent Business Process Models and Execution Data.
  5. Fanesi, D., Cacciagrano, D.R. & Hinkelmann, K., 2015. Semantic Business Process Representation to enhance the degree of BPM mechanization an ontology. In K. Hinkelmann & B. Thönssen, eds. Third International Conference on Enterprise Systems ES2015. IEEE Computer Society Publications.
  6. Fuller, A. & Unwin, L., 2011. Workplace Learning and the Organisation. In M. Malloch et al., eds. The SAGE handbook of workplace learning. pp. 46-73.
  7. Hevner, A.R. et al., 2004. Design Science in Information Systems Research. MIS Quarterly, 28(1), pp.75-105.
  8. Hrgovcic, V. & Wilke, G., 2012. The Knowledge Maturing Scorecard: A model based approach for managing the innovation. In Computer Science and Information Systems (FedCSIS), 2012 Federated Conference on. pp. 1141-1148.
  9. Jia, H. et al., 2011. Design of a performance-oriented workplace e-learning system using ontology. Expert Systems with Applications, 38(4), pp.3372-3382.
  10. Kaplan, R.S. & Norton, D.P., 1996. The balanced scorecard: translating strategy into action, Harvard Business School Press.
  11. Nikolova, I. et al., 2014. Work-based learning: Development and validation of a scale measuring the learning potential of the workplace (LPW). Journal of Vocational Behavior, 84(1), pp.1-10.
  12. OMG, 2014. Business Motivation Model. BMM 1.2, (May), p./.
  13. OWL Working Group, 2012. Web Ontology Language (OWL).
  14. Prud'hommeaux, E. & Seaborne, A., 2008. SPARQL Query Language for RDF.
  15. Schmidt, A. et al., 2012. Knowledge Maturing: Creating Learning Rich Workplaces for Agile Organizations A. Schmidt & C. Kunzmann, eds., Available at:
  16. W3C, SPIN SPARQL Inferencing Notation.
  17. Wang, M. et al., 2010. A performance-oriented approach to e-learning in the workplace. Educational Technology and Society, 13, pp.167-179.

Paper Citation

in Harvard Style

Emmenegger S., Hinkelmann K., Thönssen B. and Witschel F. (2016). KPIs 4 Workplace Learning . In Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, (IC3K 2016) ISBN 978-989-758-203-5, pages 263-270. DOI: 10.5220/0006090902630270

in Bibtex Style

author={Sandro Emmenegger and Knut Hinkelmann and Barbara Thönssen and Frieder Witschel},
title={KPIs 4 Workplace Learning},
booktitle={Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, (IC3K 2016)},

in EndNote Style

JO - Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management - Volume 3: KMIS, (IC3K 2016)
TI - KPIs 4 Workplace Learning
SN - 978-989-758-203-5
AU - Emmenegger S.
AU - Hinkelmann K.
AU - Thönssen B.
AU - Witschel F.
PY - 2016
SP - 263
EP - 270
DO - 10.5220/0006090902630270