Expressive Icons for the Communication of Intentions

Julio Cesar dos Reis, Cristiane Jensen, Rodrigo Bonacin, Heiko Hornung, M. Cecilia C. Baranauskas


The mutual understanding of intentions is essential to human communication. A web-mediated communication lacks elements that are natural in face-to-face conversation. This fact requires treating intentions more explicitly in computer systems. Literature hardly explores design methods and interactive mechanisms to support users in this task. In this article, we argue that icons representing emotions play a central role as means for aiding users to express intentions. This research proposes a method to determine and refine icons aiming to represent and communicate the users’ intentions via computer systems. The work explores a theoretical framework based on Speech Act Theory and Semiotics to analyze different classes of intention. The method is experimented in a case study with 40 users and the obtained results suggest its feasibility in the process of filtering, selecting and enhancing icons to communicate intentions.


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Paper Citation

in Harvard Style

dos Reis J., Jensen C., Bonacin R., Hornung H. and Baranauskas M. (2016). Expressive Icons for the Communication of Intentions . In Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-187-8, pages 388-399. DOI: 10.5220/0005834003880399

in Bibtex Style

author={Julio Cesar dos Reis and Cristiane Jensen and Rodrigo Bonacin and Heiko Hornung and M. Cecilia C. Baranauskas},
title={Expressive Icons for the Communication of Intentions},
booktitle={Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},

in EndNote Style

JO - Proceedings of the 18th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Expressive Icons for the Communication of Intentions
SN - 978-989-758-187-8
AU - dos Reis J.
AU - Jensen C.
AU - Bonacin R.
AU - Hornung H.
AU - Baranauskas M.
PY - 2016
SP - 388
EP - 399
DO - 10.5220/0005834003880399