A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES

Quang Minh Doan, Camille Rosenthal-Sabroux, Michel Grundstein

Abstract

Knowledge retention (KR) has been identified as one of the critical factors for maintaining sustainable performance. However, until recently, most of the existing researches have focused on large organizations, while very few studies have mentioned this issue in Small and Medium-Sized Enterprises (SMEs). To redress some of this imbalance in the literature, this paper provides a reference model for knowledge retention within SMEs. This model includes most of the fundamental elements that are believed to be critical for an effective KR implementation. The model is especially tailored for SMEs to kick-start a KR initiative in their organization as well as can be served as a template to assess the SMEs’ KR maturity level.

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Paper Citation


in Harvard Style

Minh Doan Q., Rosenthal-Sabroux C. and Grundstein M. (2011). A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES . In Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2011) ISBN 978-989-8425-81-2, pages 306-311. DOI: 10.5220/0003632003060311


in Bibtex Style

@conference{kmis11,
author={Quang Minh Doan and Camille Rosenthal-Sabroux and Michel Grundstein},
title={A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES},
booktitle={Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2011)},
year={2011},
pages={306-311},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003632003060311},
isbn={978-989-8425-81-2},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Conference on Knowledge Management and Information Sharing - Volume 1: KMIS, (IC3K 2011)
TI - A REFERENCE MODEL FOR KNOWLEDGE RETENTION WITHIN SMALL AND MEDIUM-SIZED ENTERPRISES
SN - 978-989-8425-81-2
AU - Minh Doan Q.
AU - Rosenthal-Sabroux C.
AU - Grundstein M.
PY - 2011
SP - 306
EP - 311
DO - 10.5220/0003632003060311