A CRITIQUE OF THE BENEFITS STATEMENT 2006/2007 FOR THE UK NHS NATIONAL PROGRAMME FOR IT

Angus G. Yu

Abstract

With all the discussions of value and benefits based approach for managing information technology (IT) investments, few organizations publish a benefits statement for an actual project or programme. Thus the Benefits Statement 2006/2007 published by the UK NHS National Programme for IT (NPfIT) provides a valuable sample for us to inspect and draw lessons from. This paper examines the statement from the perspective of a value-based framework for project assessment. It is found that the NPfIT benefits statement is defective for a number of reasons. In addition to an admittedly immature theory of IT value assessment, the NPfIT authority did not start the programme with a baseline value proposition or a value assessment methodology. It also failed to make a good use of a centrally prescribed methodology by the UK government. It even ignored specific benefits estimates suggested by the government’s audit office. Most if not all of these defects can be attributed to the lack of a coherent conceptual framework for project value assessment in the NPfIT authority.

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Paper Citation


in Harvard Style

G. Yu A. (2011). A CRITIQUE OF THE BENEFITS STATEMENT 2006/2007 FOR THE UK NHS NATIONAL PROGRAMME FOR IT . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: EIT, (ICEIS 2011) ISBN 978-989-8425-55-3, pages 482-487. DOI: 10.5220/0003597804820487


in Bibtex Style

@conference{eit11,
author={Angus G. Yu},
title={A CRITIQUE OF THE BENEFITS STATEMENT 2006/2007 FOR THE UK NHS NATIONAL PROGRAMME FOR IT},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: EIT, (ICEIS 2011)},
year={2011},
pages={482-487},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003597804820487},
isbn={978-989-8425-55-3},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: EIT, (ICEIS 2011)
TI - A CRITIQUE OF THE BENEFITS STATEMENT 2006/2007 FOR THE UK NHS NATIONAL PROGRAMME FOR IT
SN - 978-989-8425-55-3
AU - G. Yu A.
PY - 2011
SP - 482
EP - 487
DO - 10.5220/0003597804820487