HOW COMMUNICATION IMPACTS ON THE DEVELOPMENT OF TRANSACTIVE MEMORY SYSTEM IN TASK-TEAMS?

Yonglin Yang, Yanping Liu, Fangcheng Tang

Abstract

This study examined the effect of different communication modalities on the development of transactive memory systems (TMSs) in task-teams. We propose that development of TMSs to meet different expertise and knowledge demands is dependent on communication context and modes. Findings suggest that in task-teams, informal communication context, face-to-face (FTF) and non-face-to-face (non-FTF) communication modes are positively related to the development of TMS. The results also show that the effect of communication context and modes on TMS development is moderated by prior familiarity among team members. Furthermore, TMS is positively related to team performance. Finally, theoretical and managerial implications are discussed.

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Paper Citation


in Harvard Style

Yang Y., Liu Y. and Tang F. (2011). HOW COMMUNICATION IMPACTS ON THE DEVELOPMENT OF TRANSACTIVE MEMORY SYSTEM IN TASK-TEAMS? . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 2: KMKSSC, (ICEIS 2011) ISBN 978-989-8425-54-6, pages 451-454. DOI: 10.5220/0003595704510454


in Bibtex Style

@conference{kmkssc11,
author={Yonglin Yang and Yanping Liu and Fangcheng Tang},
title={HOW COMMUNICATION IMPACTS ON THE DEVELOPMENT OF TRANSACTIVE MEMORY SYSTEM IN TASK-TEAMS?},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 2: KMKSSC, (ICEIS 2011)},
year={2011},
pages={451-454},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003595704510454},
isbn={978-989-8425-54-6},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 2: KMKSSC, (ICEIS 2011)
TI - HOW COMMUNICATION IMPACTS ON THE DEVELOPMENT OF TRANSACTIVE MEMORY SYSTEM IN TASK-TEAMS?
SN - 978-989-8425-54-6
AU - Yang Y.
AU - Liu Y.
AU - Tang F.
PY - 2011
SP - 451
EP - 454
DO - 10.5220/0003595704510454