Event-based Workflow Analysis in Healthcare

Eva Gattnar, Okan Ekinci, Vesselin Detschew

Abstract

Efficiency and high quality of care are nowadays demanded by healthcare organizations. Clinical workflow analysis is an important element of quality improvement efforts in hospitals. Standardized process models can support process monitoring and mining in healthcare delivery. Therefore our paper presents a promising approach for measuring Key Performance Indicators (KPIs) in hospitals based on a newly developed clinical process model. In order to measure process performance, it addresses the entire treatment process. As standardized method, the model allows the evaluation and analysis of clinical workflow metrics and thus forms the basis for continuous quality improvement. For modeling purposes, we use Event-driven Process Chains (EPC), a common process modeling notation, and the ARIS Toolset. Our process approach allows the analysis and evaluation of specific clinical workflows and furthermore forms the basis for continuous performance measurement, clinical quality improvement and a sustainable risk reduction in health care.

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Paper Citation


in Harvard Style

Gattnar E., Ekinci O. and Detschew V. (2011). Event-based Workflow Analysis in Healthcare . In Proceedings of the International Joint Workshop on Information Value Management, Future Trends of Model-Driven Development, Recent Trends in SOA Based Information Systems and Modelling and Simulation, Verification and Validation - Volume 1: MSVVEIS, (ICEIS 2011) ISBN 978-989-8425-60-7, pages 61-70. DOI: 10.5220/0003587800610070


in Bibtex Style

@conference{msvveis11,
author={Eva Gattnar and Okan Ekinci and Vesselin Detschew},
title={Event-based Workflow Analysis in Healthcare},
booktitle={Proceedings of the International Joint Workshop on Information Value Management, Future Trends of Model-Driven Development, Recent Trends in SOA Based Information Systems and Modelling and Simulation, Verification and Validation - Volume 1: MSVVEIS, (ICEIS 2011)},
year={2011},
pages={61-70},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003587800610070},
isbn={978-989-8425-60-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the International Joint Workshop on Information Value Management, Future Trends of Model-Driven Development, Recent Trends in SOA Based Information Systems and Modelling and Simulation, Verification and Validation - Volume 1: MSVVEIS, (ICEIS 2011)
TI - Event-based Workflow Analysis in Healthcare
SN - 978-989-8425-60-7
AU - Gattnar E.
AU - Ekinci O.
AU - Detschew V.
PY - 2011
SP - 61
EP - 70
DO - 10.5220/0003587800610070