Emiliano Lutteri, Barbara Russo


Enterprise Resource Planning (ERP) systems are very common worldwide, but their implementation and upgrade projects are expensive, complex and often unsuccessful. A great role in their implementation is played by the consultancy firms, which provide manpower and qualified knowledge. Often, IT managers, on the preparation stage, need to know how the project will be organized, how the resources will be distributed and which effort will be necessary from the employees to perform a successful project. Through a case study we aim to define a way to measure the business value of the consultancy and understand if it is possible to build a model to achieve this result.


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Paper Citation

in Harvard Style

Lutteri E. and Russo B. (2011). CHARACTERIZATION OF CONSULTANT ACTIVITIES IN ERP PROJECTS - A Case Study . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-55-3, pages 293-300. DOI: 10.5220/0003508902930300

in Bibtex Style

author={Emiliano Lutteri and Barbara Russo},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},

in EndNote Style

JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
SN - 978-989-8425-55-3
AU - Lutteri E.
AU - Russo B.
PY - 2011
SP - 293
EP - 300
DO - 10.5220/0003508902930300