MINING OF AD-HOC BUSINESS PROCESSES USING MICROSOFT SHAREPOINT, NITRO & PROM 6.0 - An Industrial Practice

Farhad Naderipour

Abstract

The improvement and re-engineering of business processes is challenging task especially when ad-hoc processes are take into account. Process mining techniques allow identification of process knowledge and characteristics based on so called event logs. Many information systems today provide such log i.e. Microsoft SharePoint which is one of the pioneers of collaborative portals. Although it supports either structured and ad-hoc process orchestration, managing dynamic processes in SharePoint is open to accept new ideas. Since SharePoint registers all change events on its content databases, it can serve as valuable source to mining process context. This paper introduce process mining concepts and techniques and demonstrates the application of Nitro to constructing event logs based on XES standard and finally apply process mining techniques using Prom 6.0 which is newly developed framework for process mining.

References

  1. H. M. W. (Eric) Verbeek, R. P. Jagadeesh Chandra Bose, ProM 6 Tutorial. August 2010.
  2. C. W. Gunther, 2009. XES Standard Definition. Fluxicon Process Laboratories.
  3. Mathias Weske, 2007. Business Process Management: Concepts, Languages, Architectures. Springer.
  4. Ethan, 2007. Inspecting the SharePoint Content Database. http://vspug.com/ethan/2007/09/16/inspecting-thesharepoint-content-database/
  5. Joerg Krause, Christian Langhirt, Martin Döring, Alexander Sterff, Bernd Pehlk, 2010. SharePoint 2010 as a Development Platform. Apress.
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Paper Citation


in Harvard Style

Naderipour F. (2011). MINING OF AD-HOC BUSINESS PROCESSES USING MICROSOFT SHAREPOINT, NITRO & PROM 6.0 - An Industrial Practice . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 978-989-8425-56-0, pages 413-418. DOI: 10.5220/0003487304130418


in Bibtex Style

@conference{iceis11,
author={Farhad Naderipour},
title={MINING OF AD-HOC BUSINESS PROCESSES USING MICROSOFT SHAREPOINT, NITRO & PROM 6.0 - An Industrial Practice},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2011},
pages={413-418},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003487304130418},
isbn={978-989-8425-56-0},
}


in EndNote Style

TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - MINING OF AD-HOC BUSINESS PROCESSES USING MICROSOFT SHAREPOINT, NITRO & PROM 6.0 - An Industrial Practice
SN - 978-989-8425-56-0
AU - Naderipour F.
PY - 2011
SP - 413
EP - 418
DO - 10.5220/0003487304130418